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Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Envy 2-in-1 laptop's overall performance, portability, and speed, with many appreciating its exceptional battery life and ample storage capacity. The 2-in-1 design and touchscreen functionality are also well-received. However, a few customers have reported issues with fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 609 reviews
  • Rated 5 out of 5 stars

    Student approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it has been amazing for my college work

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Don't buy it!!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it, honestly this laptop is completely beautiful but it comes with factory defects, its fan is completely damaged, when I bought it the first day I used it I could detect the fault in the fan, the sound was horrible for no reason at all, the next day I asked for it to be replaced, now the replacement shortly after completing 4 months with it starts with the same failure again in the fan. It's a nightmare, bestbuy only offers a 14 day warranty so they can't replace it immediately and having the warranty that HP offers for a certain year, this offer is to repair it, and it takes nothing more and nothing less than 2 weeks. Please avoid this frustration, I am a student and I don't know how I will do these weeks without a laptop, I don't trust that they will fix it, because what guarantees that it will not be damaged again, I just want my money back

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is value for money. The whole appearance is perfect and well compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop so far, my only complaint is the keyboard. The keys are thick and a bit clunky compared to other laptops. That’s being nitpicky though. I do wish the screen got a little brighter. All in all a solid laptop for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Envy 2in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lighted keyboard does not stay lit all the time, i sure wish it did when the computer is on. I miss my right side number keys a lot of the time, using the numbers at the top is a pain. it sometimes skips around to a different page when I'm using it, don't know if that is a mechanical issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the attentive service we received . Thank you for taking care of our needs, with no pressure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer even better MacBook Pro, I really enjoying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Lightweight and powerful. Good starter computer. Would purchase like unit in future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option at this price. Battery life is a bit disappointing (up to 4 - 4:30 hrs), overall value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for my money i recomond it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it and your on your own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions in box, just computer. No BB help getting computer up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buena compra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fue una buena compra lleno mis expectativas la recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lasting hope!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my granddaughter hopefully to get her a good start on college in 2 years. So far all is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp always good when it comes to laptops ……………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent laptop. I’m not thrilled that the speaker volume max is not loud enough & the battery does not last as long as I had hoped. In the scheme of things not much of a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient salesperson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was knowlegable and found what we needed very quickly. The purchase process was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the laptop i bought from best buy recently

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is fast, excellent battery life and the display is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college laptop at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter for college. Just what she needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Greek squad transferred all my data and made sure the computer was set up properly. I

    I would recommend this to a friend