Customer Ratings & Reviews

Excellent product for a college student Recommended

Nice screen, fast processing, overall great product

Perfect laptop for me, great for multitasking and gaming

Like the storage capacity. Like the back light for keys.

Nice Laptop. But price is high for the features laptop gives.

Very pleased with HP laptop capabilies purchase..!

We are enjoying our laptop. It was a great choice.

Love it Great choice!Highly Recommended! Love love

Great PC and excellent value. I strongly recommend.

Great laptop only slight problem I could say is that the touch screen is sensitive when holding it as a tablet.

It seems to be a crap shoot buying laptops. I eventually got my HP Envy working as it should. Still, for my usage, I could have easily have bought a less expensive unit.

I don't know the reason the speed of the laptop does not meet my expectations. it's very slow.

Bought this Open Boxed and I see why it was returned. Laptop had driver issues so the network adapter would not work. Luckily there is a workaround and I created a local account and installed the correct driver off USB, which fixed the network adapter. Once it connected to WiFi, I was then able to use Windows Update to fix the rest of the driver problems. Now that it is fixed it works and looks great!

The laptop is good but came without charge. I had to return.

Exactly what I needed for the next 5 years. Great quality and value received!

Good product and like them; hopefully it can last 10 years

I have not even owned this laptop for one year and it's already got me livid. It infuriates me when Microsoft and other companies make their apps unusable. It made me furious when they decided to force me into buying Office 365 and pretended that I would want it. I have always despised the demand to "sign in" and the trick of making me have Office 365. When I tried to get the other version of Microsoft Office that I can use offline, I was tricked into paying for Office 365 which is degrading and insulting. I resent being forced to go on the web. On other computers even when I paid for the version I wanted, I found I was being forced to "sign in" when I NEVER had Office 365. This sparked off a temper fit and the salesmen at Best Buy were good about correcting this problem so I was not forced to "sign in." Secondly, they have found a way to make the camera app dysfunctional and this is yet another way to insult and humiliate their customers. It reads "to use your camera you might need to slide a shutter near the camera press a button on the keyboard or slide a camera switch on you device." They know completely well that I have no way of knowing what any of this means. There is no "shutter near the camera" or "camera switch" and there is no "button on the keyboard" to make the camera work. My old computers never told any convoluted lies like this and no company has any right to degrade their customers by selling this trash. I should not have to "get help" or any other thing to use this camera. It should have been simple and straightforward like all other cameras on other computers. As is the case with all Windows computers, I have to go into the settings every time I need to change the print size or picture size. This is exhausting and annoying. I got this computer for business purposes. At this time, it's being used to store some files and I'm cautious about going on the web with it. In this way, it's only one step above a hard drive. I would not buy one like this again. As a shareholder of Microsoft, I'm ashamed of them.

This is not best experience: I bought this device less three months ago and the advertised battery strengthen has waned considerably. In fact, the battery was never as good as advertised. I thought I could manage, but it got worse. Whats the point of buying a laptop reputed to last 7hrs but only do about 2hrs. This is sad and discouraging.

System specs r great but the system is working slow than expected . And unavle to use microsoft sign in

This is a brand new laptop, but the speed is much to be desired! Not sure why a new laptop takes so long to get connected, I have barely started to install the apps I need.