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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the Envy 2-in-1 laptop's performance, ease of use, and screen size. Many appreciate its lightweight design and long battery life, along with the responsive touchscreen functionality. The price point is also frequently praised as reasonable. While some users noted the device can get warm under certain conditions, overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 602 reviews
  • Rated 1 out of 5 stars

    The Worst!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful computer and Best Buy support, it's the worst!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont trust HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy HP products. Their quality has gone down significantly. Used the laptop for a month before it would randomly shut off and required a reboot. Became unusable. Only solution was to return it and get something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power Down on this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer completely shut down twice over the course of a month. Wouldn't boot up at all. Power totally down. Tried internet searches and calling the company. Best Buy Geek Squad was able to give it life the first time, but after the second time of the same thing, it was returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good on paper but bad computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time....this computer looks good on paper, but doesn't perform. Out of the box a few of the keys on the keypad stick (stay down) when you touch them. And wththin 2 weeks of purchase the microphone started cutting out randomly and my online calls. Best Buy was no help b/c it was past the 2 week return window and HP service has been a nightmare.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very heavy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really too heavy! Not good for travel to lug around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting...still waiting...& already paid for....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Umm...I ordered this laptop over a month ago, they already charged me for the laptop over a month ago, I am already using up my subscription to Microsoft from the date that I ordered the laptop, they keep delaying delivery, may do so again - or just cancel the order and hopefully refund me after using my money for over a month. I spent an hour trying to figure out the best laptop for me during a chat session with Best Buy - and this is what was recommended. Non-existent laptop?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price ok, laptop subpar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as expected Graphics just ok Sound is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look into different Laptops

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many hardware issues not even a year and I had to take it in twice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong item sold to me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer. However, the salesman grabbed the wrong computer! I had ordered and paid for a 16" laptop- this one was too small!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overpriced! I don't recommend this laptop. for the price there are better options available

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My identity was stolen and a fake ID was used to buy this item using my BB credit card at my local store. The item was returned in another state for Apple merchandise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery failed within weeks. HP support updated drivers and bios. Then never powered up afterwards. Yay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Small but effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively new to this laptop but liking the smaller size better than I thought I would. Love the touch screen and the flexibility of being able to flip the screen around and/or hold it as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the specifications. Runs smooth. 16 gigs or RAM is sufficient for just about any application and 1 TB of hard drive is more than enough for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer, mediocre camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything except the camera. It is not compatible with logging in with facial recognition. That seems like a pretty simple flaw to avoid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Was on sale for $749. How can you beat that. Works great. Nice and light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was 11 years old. This one odd way faster. I haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small but powerful this laptop is. Super responsive! Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for someone starting out. Would recommend to all end users for quality of value and support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the first one because the keyboard didn’t light up. The new one seems to be working well so far.

    I would recommend this to a friend