Customer Ratings & Reviews
- Model:
- 14-fc0023dx/9T8G4UA#ABA
- |
- SKU:
- 6571085
Customer reviews
Rating 4.7 out of 5 stars with 602 reviews
(602 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Envy 2-in-1 laptop's performance, ease of use, and screen size. Many appreciate its lightweight design and long battery life, along with the responsive touchscreen functionality. The price point is also frequently praised as reasonable. While some users noted the device can get warm under certain conditions, overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
The Worst!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful computer and Best Buy support, it's the worst!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont trust HP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy HP products. Their quality has gone down significantly. Used the laptop for a month before it would randomly shut off and required a reboot. Became unusable. Only solution was to return it and get something better.
No, I would not recommend this to a friendRated 2 out of 5 stars
Power Down on this computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer completely shut down twice over the course of a month. Wouldn't boot up at all. Power totally down. Tried internet searches and calling the company. Best Buy Geek Squad was able to give it life the first time, but after the second time of the same thing, it was returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Looks good on paper but bad computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time....this computer looks good on paper, but doesn't perform. Out of the box a few of the keys on the keypad stick (stay down) when you touch them. And wththin 2 weeks of purchase the microphone started cutting out randomly and my online calls. Best Buy was no help b/c it was past the 2 week return window and HP service has been a nightmare.
No, I would not recommend this to a friendRated 3 out of 5 stars
Very heavy laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really too heavy! Not good for travel to lug around.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waiting...still waiting...& already paid for....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Umm...I ordered this laptop over a month ago, they already charged me for the laptop over a month ago, I am already using up my subscription to Microsoft from the date that I ordered the laptop, they keep delaying delivery, may do so again - or just cancel the order and hopefully refund me after using my money for over a month. I spent an hour trying to figure out the best laptop for me during a chat session with Best Buy - and this is what was recommended. Non-existent laptop?
No, I would not recommend this to a friendRated 2 out of 5 stars
Price ok, laptop subpar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as expected Graphics just ok Sound is horrible
No, I would not recommend this to a friendRated 1 out of 5 stars
Look into different Laptops
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many hardware issues not even a year and I had to take it in twice
No, I would not recommend this to a friendRated 2 out of 5 stars
Wrong item sold to me!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice computer. However, the salesman grabbed the wrong computer! I had ordered and paid for a 16" laptop- this one was too small!
No, I would not recommend this to a friendRated 2 out of 5 stars
not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overpriced! I don't recommend this laptop. for the price there are better options available
No, I would not recommend this to a friendRated 1 out of 5 stars
Stolen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My identity was stolen and a fake ID was used to buy this item using my BB credit card at my local store. The item was returned in another state for Apple merchandise.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery failed within weeks. HP support updated drivers and bios. Then never powered up afterwards. Yay.
No, I would not recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Small but effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively new to this laptop but liking the smaller size better than I thought I would. Love the touch screen and the flexibility of being able to flip the screen around and/or hold it as a tablet.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the specifications. Runs smooth. 16 gigs or RAM is sufficient for just about any application and 1 TB of hard drive is more than enough for our needs.
I would recommend this to a friend Rated 4 out of 5 stars
Nice computer, mediocre camera.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything except the camera. It is not compatible with logging in with facial recognition. That seems like a pretty simple flaw to avoid.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Was on sale for $749. How can you beat that. Works great. Nice and light.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old laptop was 11 years old. This one odd way faster. I haven’t had any issues with it.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Powerful laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how small but powerful this laptop is. Super responsive! Very pleased!
I would recommend this to a friend Rated 5 out of 5 stars
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for someone starting out. Would recommend to all end users for quality of value and support.
I would recommend this to a friendRated 3 out of 5 stars
Keyboard issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange the first one because the keyboard didn’t light up. The new one seems to be working well so far.
I would recommend this to a friend





















