Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $648.00
The comparable value price is $720.00

Customer reviews

Rating 4.7 out of 5 stars with 596 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 596 reviews
  • Rated 4 out of 5 stars

    Great budget Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop. Got an open box and has been working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a good laptop for my son. He uses it every day at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer still getting the hang of it. Got help from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me gista lo liviana y compacta que es mi nueva computadora Envy the HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, So good!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek professional look, but durable build. Love the multi-function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my home use. Excellent tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m pleased with the laptop. The computer runs must better than the older version I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP audio volume is unacceptably low

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has one unacceptable issue—the audio volume does not get loud enough. At full volume it is not enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this great laptop with a great price great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was excellent. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY 2-1 14" FULL HD TOUCH SCREEN LAPTOP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop. i WOULD HIGHLY RECOMMEND THIS TO ALL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop when it was discounted, and for what it offers, it was pretty good value with a solid build

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pc malfunction

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a open box item. Drove over a hour to pick it up. It worked for one day then kept doing a constant bios update. They gave me a store credit. I don't recommend this specific one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for student. This is the second time i bought it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why did I by an HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with HP forgot how many times they bug people to pay for this and pay for that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband, for work. He said it was ok so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PC PLATOP OK BUT AMERICAN DREAM BEST BUY IS BAD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AMERICAN DREAM SHOPPING EXPERIENCE IS VERY BAD 1. THE STORE COULDN'T ACCESS OUR RESALE SETTING and PROCESS ORDER 2. IT's IN A PLACE wHERE they CHARGE for $5 for even for 1/2 hour, it's RIPOFF BY MALL and BUSTBUY supports. AFTER SENDING TIME & MONEY COULDn'T BUY IT. PC PLATOP OK BUT AMERICAN DREAM BEST BUY IS BAD

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first time i used it i could not type in blanks spent over one hour on the phone with Geek squad. they said they fixed it but it happened again and i was able to turn off computer and reset but did not want to do that forever. Itenm was returned and purchase cancelled

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery and Speed problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies very fast especially when playing a game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse laptop i had ever

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donot buy this laptop since I bought i fave problem with touchpad not working at that time was undet warranty they fix update and after that work 1 week and since I bought that not working very bad I tried everything thing nothing work believe me if you need hardtime buy it

    No, I would not recommend this to a friend