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Customer Ratings & Reviews

$727.00
Save $13.44
Comp. Value: $740.44

Customer reviews

Rating 4.7 out of 5 stars with 603 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-603 of 603 reviews
  • Rated 4 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and meets the criteria I needed.ms

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM HP PRODUCTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY FROM HP PRODUCTS! UNLESS YOU HAVE MONEY TO WASTE. They will sell you faulty hardware products that do not last at all. And then expect you to pay to fix it. I’ve had many labtops that lasted years, even when I was the reason it had any type of damage to it, it still worked. But this one takes the cake for the worst. Didnt even have it a full year of usage. The system hardware failed after a little while. With blinking caps lock. Didnt use it daily, didnt drop it, it had no type of physical damage caused by me. The issues are internal from the faulty system they set up and sent out to me. The customer service is AWFUL. THEY DO NOT CARE ABOUT THE CUSTOMER AT ALL. I’m so disappointed and wish I never brought it. I can either be out $600 or fight this. I’m a fighter so I’ll be seeking legalities to get my money back for sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke college student meets broken hinge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice at first but after a little over a year, the hinge broke and when I tried to unknowingly close the laptop, the screen cracked. Still works but wasted close to $900

    No, I would not recommend this to a friend