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Customer reviews

Rating 4.7 out of 5 stars with 607 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 607 reviews
  • Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast little laptop. My only complaint is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR USHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE REPAIR WAS EXCELLECT AND DONE IN A TIMELY MANNER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price but a bit too small in size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, very easy to manage and very clear with good storage; however, it is smaller than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect replacement for the last laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    may be a little heavy. In other way would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Quick and Transparent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice experience to buy at Best Buy. Easy, Quick and Transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old computer about to explode so a new one ASAP.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new laptop and got very good advice based on what I do with it. best Buy staff and Geek Squad did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiancée to use for school. She absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this was for my cousin, she seemed happy about it though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not that bad with this price, because this laptop being with mm mor than a year. Also, hp is a good and cheap brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with the battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puracged this laptop because of its battery life specs (up to 12.5 hrs) but really disappointed as its not lasting even for 3 hours when fully charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals on Appliances,,,,always,,,at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hundred percent satisfaction guaranteed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All staff were very knowledgeable and professional. Very easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good buy. I wish it came Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    PC PLATOP OK BUT AMERICAN DREAM BEST BUY IS BAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AMERICAN DREAM SHOPPING EXPERIENCE IS VERY BAD 1. THE STORE COULDN'T ACCESS OUR RESALE SETTING and PROCESS ORDER 2. IT's IN A PLACE wHERE they CHARGE for $5 for even for 1/2 hour, it's RIPOFF BY MALL and BUSTBUY supports. AFTER SENDING TIME & MONEY COULDn'T BUY IT. PC PLATOP OK BUT AMERICAN DREAM BEST BUY IS BAD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP laptop was very slow, so I purchased the new one to replace it. I particularly like the solid state hard drive. I had some concerns about Windows 11, but have found it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Venkat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Baisc needs are full filing. Worth buying and low budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in really excellent condition amd with all the accessories. Just lije new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as expected. The finger print scan is cool. Coming from 2016 Surface pro 4

    I would recommend this to a friend