Customer Ratings & Reviews

Very good i like it sooooooooooooooooooooooo much

Totally unhappy with service at Rockville location. Just purchased HP Envy 1 month ago & screen black. Only location I can get to quickly and a distance from Columbia. There 2.30 hours to determine defective and get another one. I had decided not to continue using Onedrive as only 1 computer & paying for storage for OneDrive & goggle. Put my stuff on hard drive and was saving on PC. Asked them to move my stuff that was on hard drive they told me it was 100GB and I had to buy a flash drive and hopefully done by weekend. I get text on Sunday 3/3/24 but don't make it in store until 3/4/24. They give me flash drive & tell me done, I go on computer nothing on flash drive. I ask for supv. he is dismissive and telling me nothing was on my hard drive and they put the one drive on my computer. Da. My paper copy says to move stuff from hard drive to flash drive, when did it change? I had emailed myself a major spreadsheet that was on my PC afraid of loosing. I have a problem with the Manger John, as he's telling me what I did not have on computer on a condensing and discriminatory tone. Note: I had an incident at columbia location which I strongly felt was discriminatory and did not renew my total tech last year, because of it. Now felt like I was dealing with again. I ask for his Manager, he comes back and said in a meeting, then says in a meeting for 1 hour. Felt like a discouragement. Asked if I could get a call, said yes, however Claudia never called. I have a problem with paying for a service that is not on point and seemingly discriminatory. I was already upset with the commute and having to switch out a computer and everything that goes with it. I could have signed into One Drive and brought those docs over myself. I don't understand why I had to wait a weekend for them to not do what they said they were going to do and then not have the right treatment until I asked for a Manager, 3 times, then I was yes Mam' the rest of the time. Totally Unhappy!

Very good and in excellent condition.Super flexible

Good item worth its price. Expected the volume range to be bigger.

Excellent. Easy to install and use. and transfer my files and settings. HP Customer Service was poor.

I love it. It works great for school. I just love it

It is good, I meal it woks good until now, I am satisfied with it

Good price and good product. Thanx for providing a good selection and knowledgeable staff.

This performed up to my expectations. This performed up to my expectations.

Very nice laptop for students,and also more useful for the women.

Able to get this for thanks giving deals and also price matched

Laptop is working fine and suitable for students..

A good well built laptop. I do not have any serius problems with this laptop

College computer, very adequate and useful. Classes just started so we will see

Since it didnt come with instructions, i havent been able to use it yet.

works great and have enough storage for my business use.

Its a great Laptop but still getting used to the functionality and placement of everything

Functional and good value for money. Got it after associate suggested it over another HP

No complaints! The wife absolutely loves her new laptop.

Great computer. Its plastic feels cheap. Its slippery.