Customer Ratings & Reviews
- Model:
- 14-es0013dx
- |
- SKU:
- 6535745
Customer reviews
Rating 4.7 out of 5 stars with 2192 reviews
(2,192 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Envy 2-in-1 laptop's convenient touchscreen, ease of use, and generally good performance. Many appreciate its lightweight and compact design, along with the positive battery life and competitive price. However, some users point to limitations with the RAM as insufficient for demanding tasks and occasional overheating issues. The 2-in-1 design and its flexibility are frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad WiFi Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with the wifi adapter since the day I purchased this computer. Not worth the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pathetic product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just pathetic! within 1 month the fan gave up. Now, the system has gone slow and WiFi network keeps dropping.
No, I would not recommend this to a friend- Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
ENVY 14 inch is capable and light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of this computer several years ago when I was at a different company. My main laptop is large and heavy and I was looking for a capable computer to take on business trips. When I saw the Envy in the store it brought back happy memories of my earlier computer. The HP Envy is an excellent size for travel and can do all the business programs. It is light and fast - and it does not cause back injuries! I could not be more pleased. I suspect that I will have it handy for years to come.
I would recommend this to a friend Rated 1 out of 5 stars
Bad experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too heavy. Bad sound. Freezed using Google or Microsoft office. Poor battery life.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Good. Battery backup very less. Discharged very quickly. Performance is also not good. Go for lenovo yoga instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 20 days of use the battery is failing time to return thie piece or junk
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, very slow and not working well, sometime restarted automatically
No, I would not recommend this to a friendRated 1 out of 5 stars
Hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the charger. It’s a 2 prong. They need to upgrade to usb-c.
No, I would not recommend this to a friendRated 1 out of 5 stars
pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life: 3 h max terrible keyboard average screen brightness excellent webcam
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thank you for sharing your feedback. I'm sorry to hear that the product you received did not quite meet your expectations. That is not the kind of service we intend to offer our customers, and I can certainly understand how disheartening this must be.
I can recommend our support site where you will find troubleshooting solutions which will likely resolve the issues you're facing. You can find that here: https://support.hp.com/us-en/help/computer
We are always here to help and to assist you with selecting the product that best suits your needs. If you ever need help in the future, please don't hesitate to reach out to us directly at support.hp.com.
Alexis
HP Care
Rated 1 out of 5 stars
Horrible laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst laptop I've ever had, & I wouldn't recommend this for anyone!!
No, I would not recommend this to a friendRated 1 out of 5 stars
College purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for my sister to use in college it is very Slow, wouldn’t recommend for college use
No, I would not recommend this to a friendRated 1 out of 5 stars
Taking a century to return my money back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received my funds yet on this purchase .
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. The base speed on this laptop is 1.3 GHz
No, I would not recommend this to a friendRated 1 out of 5 stars
Mad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard acting up and it’s all the way in the Caribbean
No, I would not recommend this to a friendRated 1 out of 5 stars
HP laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought both and both stopped working within the first two days
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Mike,
I’m very sorry to hear that this has happened to you. That is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
I believe that our team can assist you with this, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty
Alexis
HP Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Replacement Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new computer. The intensity of the backlit keyboard is awesome. Never have an issue seeing the keyboard in poor light conditions. The size and weight of the computer itself are great and the graphics are wonderful. Great purchase for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is the perfect size for me. It is small enough to transport places, which I enjoy. I use it for school and it does everything I need it to do. Would recommend.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
HP Envy review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 90 year old mother and she loves the touch screen. It makes it so much easier for her. It was easy to set up, the battery life is great and it does everything she needs.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Happy laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop fits me perfectly. It’s just what I needed to do my daily computer requirements on. It’s fast enough and lightweight.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to set-up and runs smoothly. Windows works good and navigation is easy to do.
I would recommend this to a friend














