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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 411 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the ENVY 2-in-1 15.6" Touch-Screen Laptop. They appreciate its touch screen, ease of use, lightweight design, and performance. Customers also mention that it is a great value for the price, has a long battery life, and a sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-411 of 411 reviews
  • Rated 3 out of 5 stars

    No backlight keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the purchase and set up of my laptop went well. However found a need to use the backlight keyboard and it did not light up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!! Slow and cumbersome. Construction felt cheap and flimsy. i5 was horrible. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Qqq

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything they said it was going to be. Warranty should start when you get the product not when you buy it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop for work purposes the succeeded all my expectations with the touchscreen in the flip monitor it really helps out traveling and doing work on the road I recommend this to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting it home from geek squad it crashed and spent a lot of time on the phone trying to get it to come on and lost the apps on there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has not completed product self it's packed up so when i opened i found no bottom parts in ther

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop but was very disappointed with my Geek Squad help. I received no help at all and had an appointment!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen had lightning like flashes and large flickering square spots. a total piece of crap !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustration.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop did not work properly.I had to return to the store and ended up ordering a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Slim styling makes it easy to transport. Slightly raised keys makes typing much easier than the last one i had which was a very flat keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Does everything I need for college classes.

    I would recommend this to a friend