Customer Ratings & Reviews
- Model:
- 16-ad0013dx/9R8R9UA#ABA
- |
- SKU:
- 6571080
Customer reviews
Rating 4.6 out of 5 stars with 665 reviews
(665 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Envy 2-in-1 laptop's overall performance, touchscreen functionality, and excellent battery life. Many appreciate its ease of use, large screen size, and reasonable price point, along with its lightweight design. However, some users note that the speakers could be improved and that the RAM might be insufficient for demanding tasks. The positive feedback significantly outweighs the negative comments regarding specific features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Business Owner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer, wonderful service, was ready for pickup when i got there
I would recommend this to a friend Rated 5 out of 5 stars
Review of HP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have only had the laptop for a very short period of time, the review field is rather limited. The initial setup of the laptop went well and the initial operations were mostly successful. The only meaningful glitch was the laptop was set up to default to Adobe PDF instead of to Word. Until that glitch was discovered, there were several tense moments because I was operating a tight timeline for a critical project. Finally, it appears the laptop does not like to interface with my HP printer. This is strange because both products are HP. I am working to resolve this issue. NOTE: Some of the individual review items listed below are impossible to review given the short history of ownership of the laptop.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
PRETTY GOOD LAPTOP
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE LAPTOP IS VERY NICE... FAST, EASY TO USE AND IT'S GOOD FOR THE PRICE.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It was easy to set up. Run quickly. The keyboard is quiet. I usually have ppl asking me if I’m angry when I type, I don’t have that with this laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy best service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with HP Envy x360 performance and support from Best Buy staff.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Does everything I need a want it to do! Would highly recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop ever. I would definitely recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
I love my computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a computer that meets all my expectations fast in all functions
I would recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Finesse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop with soft keys. The quality is top notch. Can never go wrong with envy
I would recommend this to a friend Rated 5 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect for what i needed love the screen size. Also love the backlight letters.
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, great price, good size screen, plenty of storage
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job perfect. Glad i bought it. Great service
I would recommend this to a friend Rated 4 out of 5 stars
Review of the Laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very good and powerful enough for everyday task. The only downside is that the display is not as bright and the computer is a bit to heavy.
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is amazing. easy set up and functioning pc from key board to touch screen and everything is nice and clear
I would recommend this to a friend Rated 4 out of 5 stars
Excellent product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has touch display and great audio and screen quality for the price.
I would recommend this to a friendRated 4 out of 5 stars
Bought open box in Excellent condition. HP Eny 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer however I have already been back to Best Buy to have the Geek Squad check out some issues with it. This computer has a 1 year warranty so that diagnostic testing that was done when I took it in showed some issues and the Geek Squad tech was sure that it would be fine however I am still having some issues with it so I will be going back to have it looked at again. This is really getting on my nerves but Best Buy has great deals and sales and I have always been happy with them.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome details
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. Battery is really good. Has great memory.
I would recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful laptop!!! Great screen- It flips to resemble an iPad so that we can be comfortable and stream shows. EXCELLENT CUSTOMER SERVICE AT BEST BUY- AND HUGE THANK YOUS TO GEEK SQUAD :)
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and is fast enough for any task you could think of
I would recommend this to a friend Rated 3 out of 5 stars
poor customer service!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computer is fine, customer service not so much! I have tried multiple times on line to ask a question about my computer but it is impossible to get help! Shame on you Best Buy!
No, I would not recommend this to a friend



















