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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 665 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's overall performance, touchscreen functionality, and excellent battery life. Many appreciate its ease of use, large screen size, and reasonable price point, along with its lightweight design. However, some users note that the speakers could be improved and that the RAM might be insufficient for demanding tasks. The positive feedback significantly outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 665 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing purchase for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen!! Having the option on touch and touch screen is great, especially when working with excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very doable and easy to use at a great value product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Decent lap top for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top is speedy and does all that I need it to do. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . Great for work and school . Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hp computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and explanation of systems was good. Seems reliable but will know more over the course of time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Definitely faster than my existing 20 plus year old desktop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Wel love it and use it for work and just about everything. We watch movies and tv shows. We’ve even used it to design vinyl cuts for clothing and different projects. It does the job plus some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the price highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love! Love! Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new HP-Envy 2 laptop! Everything works so much faster than my old computer. It's a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Lovely school laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the touch screen to take notes and the software to code basic python and haven’t had any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent display, very responsive touch screen, love the tablet feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exact laptop computer was not available and chose a lower model HP. My issue was with the Geek Squad. I was quoted a 24 to 48 hour timeline on converting the data from my old laptop to my new laptop. When I called the 800 number provided they could not provide a status update and state the local store would contact me which they never did. By the third day, I became frustrated it went down to the store as I had very confidential tax information on my old laptop. The store put the blame on me as they stated that I should have called the store directly. Really? If I would have been told that from the beginning, then I would not have become so upset and wasted my time driving the 40 minutes (one way) back to the store. Good customer service is all about good communication.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality fair price very happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 9 year old. But the mouse sometimes doesn’t work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Easy to set up and easy to use every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is the best for a college laptop. Can’t speak on someone who’s in computer science, or anything similar, but if your are using it in a lowkey manner, it gets the job done. YouTube, docs, Spotify, chrome runs beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience at Boulder CO Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to use and a nice size screen The employees at the Boulder CO Best Buy and Geek Squad staff are wonderful. Kory, the store manager, treated me above and beyond what he had to do to help with my issue. Chris, the Geek Squad supervisor, also helped me much more than I expected. Hunter Perkins with the Geek Squad spent several hours helping me set up and use the new computer. Hunter was extremely knowledgable and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Made my day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. The speed is great and it is everything I was looking for in a lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility of the screen and its conversion into a tablet is so convenient. The touch screen is smooth, and the computer works relatively quickly. I am extremely happy with this computer and would recommend it. I like that the keyboard has a nice "click," sound. For the money this computer was right in my price range for what I want to do with it. This is a daily computer for school, finances, scrolling and youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and processor. Great to have a computer that is 2 in 1. Excellent all around.

    I would recommend this to a friend