Customer Ratings & Reviews

I love this laptop, battery, specs and everything!

Love our new laptop. It had been several years since we had purchased one. Was wanting to transfer pictures off of phone also. Goes perfectly with the monitor as well.

Love my new hp envy wouldn’t trade it for anything

I bought this because it is almost exactly like my other one. And I got it at a great price. Very easy to set up and sync with my other HP laptop. All my files transferred with few exceptions. My only complaint is that this laptop does not have the numeric keypad. I have to hunt and peck the numbers across the top. Otherwise I would have given it a 5 star rating.

I've had this since September 2024 and It's November 2024 and I love it so far. It's so versatile and I purchased it after doing so much research for a 360 laptop. I purchased the bamboo stylus to use with it and it works well.

Here’s a review tailored for the HP Envy 2-in-1 and its warranty: Rating: ★★★★★ Title: Warranty Made All the Difference I love my HP Envy 2-in-1 for its sleek design and versatility—it’s perfect for work and creative projects. However, about eight months in, the hinge started to loosen, and I was worried it would become unusable. Thankfully, I had purchased the extended warranty, which turned out to be a lifesaver. The process was easy and stress-free. Customer support was responsive, and they arranged for a quick repair. The laptop came back good as new, and I didn’t have to pay a dime for the fix. If you’re investing in a 2-in-1 like the HP Envy, I highly recommend adding the warranty. It’s a small price to pay for the peace of mind and protection it provides.

Love it. It is the best laptop o have ever had. Only one wish is that it had a number pad on the right hand side

Great and user friendly. Battery life is very good

I buy open-box computers in “excellent” condition and have not been disappointed. Happy with my purchase and will continue to only trust Best Buy when buying electronics.

I’m very happy with my lap top , the young man was very helpful in choosing what I needed .

I am very happy with the laptop is fast and elegant. Display is the optimize size for me.

I absolutely love this laptop!! It does everything that I need it to do! Couldn’t be happier with it ! And the fact they it totally folds in half the other way so you can use it as a tablet is a game changer

Good computer but the speaker has a malfunction and will freeze while doing zoom presentations. Will be exchanging it. It also didn’t come with a manual

It's an excellent fit for what I do at this point in my life. I know that it is capable of so much more, which I will investigate as needed.

I needed a new laptop and had a budget. I saw this one and fell in love and it was well in my budget! It does what I need it to do plus more! It came with office 365 so that was perfect!

Oh my, this laptop is such a treat! Best Buy has the best products and the best sales, and of course the Geek Squad.

I received great assistance from the tech at the store. So far it works fine and I can't comment on battery life.

Not happy with the HP. I had a large screen HP Envy which was great until it wasn't. This HP very difficult to get used to. When the original HP was set up by BB Geek squad they told the data from my old laptop and transferred it to the original HP and installed the software all done when I picked it up. Took the time to explain everything. This time they transferred the data in a totally different format and documents are not filed in the folders as they were for Word and Excel. Difficult time everytime I look for something. I felt very rushed in the process. Made an appointment in another store for some explanations, again rushed and very little personal service. Are the Squad staff on instructions to have minimal time spent with the customer? Very disappointed in the computer itself and the service I received from Best Buy!

The product had a delayed with the delivery but Best Buy found a solution and the laptop arrived on time. This HP is excellent for the price…

I can’t help but get confused. Its great just pick up a phone and gat all the support I need.