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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 665 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's overall performance, touchscreen functionality, and excellent battery life. Many appreciate its ease of use, large screen size, and reasonable price point, along with its lightweight design. However, some users note that the speakers could be improved and that the RAM might be insufficient for demanding tasks. The positive feedback significantly outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 665 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It has all the features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my step daughter as a gift for graduation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service during all phases of our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Super simple but does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptops very good and surprisingly excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to install and no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I in love with my new laptop. Thank you for your patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer classes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop i highly recommend and recommended best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I went from a macbook air to a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, Got a great deal on it.. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works really well glad i pickwd this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. A little trouble with audio, other than that, I like it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good lap top Bad Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is great but the geek squad is horrible. When I opened it up, I found out I had to download everything myself. With the help of the HP person and 2 hours later I had a functioning computer. Nothing was downloaded. I also found out that the services are non-refundable. I had no service done but had to paid for the transfer anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last computer from 2016 died. So far this has been a good replacement foe the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money its good could be a little faster but over all its not bad.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Bad speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops only speakers are on the bottom of the unit, making all speaker noise muffled. Gigantic design flaw in an otherwise solid laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks. What I wanted. @@@@@@@@@@@@@@@@@@@@@@@@@@

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to learn very user friendly. Battery life is amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worked well for a bit, but now major problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was okay. The trackpad is less responsive than other laptops that I have had, but it runs quickly. Ultimately, it worked well for what I needed it to do. I have only had the laptop for a couple of months, but the day after my return window ended, the computer is now showing a blue screen and saying that "CMOS Checksum is invalid" error (Error 502). I have run through the recommended actions, but it persists. It is frustrating. I do regret buying it

    No, I would not recommend this to a friend