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$949.99

Customer reviews

Rating 4.7 out of 5 stars with 1432 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,432 reviews
  • Rated 3 out of 5 stars

    Less than satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within two weeks one of the USB ports failed. Geek Squad told me to send it to HP because it is under warranty. Bad answer. I was able to use a USB-C port and an adapter but that is not a good start with this new laptop device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and stylish . This is my best laptop so far. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - works amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for home/office use. Entry level for low graphics gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap tab

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except they didnt transfer my photos only 2 pics were transfered

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful trackpad. Would have been a good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been an awesome computer for the money. It was open box in excellent condition and discounted so it was almost $400 off. Everything was running smoothly setting up the computer (except for all of the Microsoft ads and telling me 4 times not to install Chrome). The major issue was the track pad. It's absolute garbage. If your palm is near the pad it freezes the mouse. If you thumb touches the pad while your pointer is moving the mouse, it freezes (Macs don't do that). If you are trying to click and drag a file, it freezes a good percentage of the time. What's the point in putting all that effort into making a good computer if the function you use all of the time is garbage. Did no one test the track pad functionality before it went to market?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Power problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great but power cord stopped charging after 2 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful in selecting the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good, better than Dell. Good memory and storage combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eagan, MN, Best Buy, Customer service excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Answered all questions. Laptop works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to using a laptop, but so far I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great it is a great machine wife has hp desktop and loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and excellent for work. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its awesome tons of features and fast and price is fair to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super doer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it does it all. Vacuums, mops and cleans itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for what I need, it is quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I bought this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and perfect for me. I enjoy using the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop . I got a good price at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop Great graphics Great software Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop Thanks for your Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin’s New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first home computer and I am very happy with it!

    I would recommend this to a friend