Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.7 out of 5 stars with 1432 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,432 reviews
  • Rated 3 out of 5 stars

    Dissatisfied with limited ports

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am dissatisfied with the limited number of ports on the computer. I had to drag out my old computer that was being replaced when I needed to troubleshoot an Ethernet connection. There is only two usb ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Town Clerk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Perfect for me. Just what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is an awesome computer to use and have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I choose this laptop, easy to set up and use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible is the best I can say.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an HP customer for 25 years easily spending $10,000 on every product they offer. THIS laptop is the reason I will never purchase HP again. The touchscreen has cracked TWICE on its own. When I received it back from repair, it cracked again. I'm also out $500 having to repurchase software that now doesn’t work. They refuse to give me a working laptop. Total of $1,700 wasted. Foreign customer service is terrible. Thick accents barely recognizable as English. GOODBYE HP. My next $10,000 is going elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Highly recommend! Would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Envy 2-in-1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine. The person who assisted in my purchase was not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Will definitely reckoned this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very smooth. I highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pretty good. Have encountered lock-up or freezing during Power Point presentations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect to finish my Doctorate degree.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect. It's a 2-in-1. It does everything it needs to do. I'm very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop died (would not power up) at less than 5 months old and is in the shop for at least 2-3 weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beachgirl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to deal with passwords. No real help unless you pay for it. Sad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Useful and helpful on all transactions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pen is what I want

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but should be having a smart pen suppy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a new Laptop and accessories I’m so excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase overall. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer and it was on sale, $300 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recomend it to anyone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the computer. It's very reliable and useful

    I would recommend this to a friend