Customer Ratings & Reviews

I bought this HP-Envy 2-in-1 16 in 2016 and it has been very reliable, I replaced the battery in 2011. I am looking for a new one as a replacement because it is not suitable for Windows 11 otherwise there would have been no reason to replace it. It is a rugged piece.

Great product. I love how light and versatile it is. The touch screen was something I was hesitant about but I do find myself liking the feature. Does not work the best for downloading games as my husband found out. That is not the main reason it was purchased though so not a big deal.

Great laptop. The processor allows me to get all of my work done with optimal battery life that allows me time to get the best performance from this computer. The 2 in 1 is an amazing feature as well. Fantastic for students!

To date...not a single issue. It's sleek, fast, and good lookin'

Works great; just the right size. Touch screen is nice.

Hi, what are the dimensions of the package? I am buying it for somebody else and i want to know if it would fit inside my suitcase. Hope you can answer

Excellent computer!! Sales person was amazing and gave super advice. !!!!

If you require good audio, this is not the laptop. The design is extremely misleading. What look like top speakers on each side of the keyboard are just for ventilation. The only speakers on this laptop are on the bottom of the computer. Past HP Envy designs did not have this design flaw, but the lack of decent speakers make this laptop worthless for music or streaming.

I’ve had nothing but trouble with HP laptops, and honestly, I wouldn’t recommend them to anyone. My experience has been a nightmare. After just about a year of use, my laptop completely broke down—started with random screen flickering, then the keyboard stopped responding, and eventually, it wouldn’t even turn on. It felt like it was built to fail. What’s worse is how quickly the battery life deteriorated. I remember when I first got it, I could use it for hours, but within a year, I could barely get through a couple of hours of work before it started dying on me. It’s incredibly frustrating when you’re paying for something that’s supposed to last and it doesn’t even come close. And don’t even get me started on HP’s customer service. Trying to get help or a replacement was a headache. It felt like they were avoiding responsibility, and I was left stuck with a broken laptop. They don’t seem to care much about their products once they’ve sold them to you. Honestly, if you’re looking for a reliable laptop, HP is not the way to go. The poor build quality and frustrating customer support made my experience so much worse than it needed to be. I’d never buy another one.

I purchased this computer in November because the Envy I had before this the motherboard went out the computer kept cutting off and I had to exchange. So, I purchased this one and the same thing happened the computer kept cutting off and I would get the watchdog screen. I encourage anyone who buys a HP or any computer get the Geek Squad protection because I paid regular price for this computer and if I didn't I would be out a computer and out of my money. I am leaving HP and switching to a different computer manufacturer or Brand.

it is ok feels clumsy too many redundant functions

Dropped it for around an 18 inch height onto carpet (off of coffee table). Had geek squad take a look at it and it was a $200 repair and was out for 3 days. Ridiculously fragile.