Customer Ratings & Reviews

I got this laptop in a panic when my Lenovo Yoga gave out and I had midterms due in a few days. They saleswoman sold me hard on it, all but disparaging the other laptops I was considering in its place. I'm not a fan. It couldn't even open a 20 page PDF my first day using it. It kept telling me the Adobe app was not responding, then closing out of all of my open apps. For a 16", I would have appreciated a number pad, but she told me it was to make room for the speakers on top. Those aren't speakers, that's a useless fan. The speakers are on the bottom and sound horrendous, even when I hold it up in the air. Also, the facial recognition is all but useless. I miss the fingerprint pad on my Lenovo... It was on sale, so I guess they are trying to offload the model and why she was pushing so hard for me to buy it. I'm going to return this before the 60 day window closes and get another Lenovo.

Great Experience of HP, working fine, speed and battery is good

serves my needs for overall performance and good value at the sale price from Best Buy.

I am enjoying the large screen and the ease in typing on the keyboard. I can take it with me wherever I go around my home or when traveling!

I’m not that tech savvy but I’m learning. So far I’m able to maneuver what I need done so far. It helped that McKenzie of the Waxahachie geek squad set up my computer for me & explained how the computer works and also told me about Utube videos & 24 hr phone geek squad service. She also advised that I could always come back to the store to the geek squad for additional assistance!

Lovely new laptop that I got after my last one finally kicked the bucket. Functions work great, processor is amazing, and I love just the overall quality~

Fast lap top excellent for school & work !!!!!!!!!

So far great laptop. Large screen is awesome and it runs like a charm.

Supper nice laptop . it has everything I needed to use in daily bases

Had this Labtop a year now.Its a great labtop .I work from home and it had been an Amazing Labtop..So glad got it

I love my new laptop. large screen and great price and large storage. fast speed and has new updated windows.

This laptop is awesome I would recommend. The screen is a perfect size as well as the touchscreen.

I have no complaints so far. The laptop has been fast and efficient. I’ve been able to use game pass on it, so some light video editing and web browsing. I haven’t experienced any slow downs, hiccups or issues thus far.

Great computer and price. Super fast and user friendly. Highly recommended

I think it was great. Performance was amazing no lag. The only issue is that price tag. But i think it is worth that price though.

I mainly use this laptop for daily use and school work, the computer runs smoothly and performs efficiently so far. Pro: - Screen display is bright and clear (but the screenshot images are a little fuzzy) - USB ports on both sides - Touchpad area is large and easy for navigation Cons: - Keyboard is plastic, feels not that sturdy as metal keys - The Copilot key replaces one of the CTRL keys, so only one Control key on the keyboard - The fan starts and stops in short intervals, resulting in the fan noise going up and down in a few seconds In general, this is a worthy purchase for its efficiency, portability, touch-screen, and large SSD storage.

Seems to be a good computer a little slow on startup but all in all I’m pretty satisfied with it.

Fantastic laptop! I can’t believe how much better it is now than before! I have a new appreciation of HP!

Got this as a new business laptop and it works great. Haven't had any issues at all and works quite smoothly for me. I have not tested it for its full potential, but it works just fine for what I needed it for, and the touch screen is also good for me.

I love this laptop! I wanted a laptop that could run sims 4 and some other games well. My last laptop would take forever to load those types of games. This one runs them perfectly. 10/10 recommend!