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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,417 reviews
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean crisp nice size screen, fast , gets the job done, & good battery life. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer based on recommendations from staff and also after reading reviews. There were a couple of negatives mentioned in reviews (screen lighting and overheating) have had NO issues with either. The Geek Squad was great in setting up computer and transferring from old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very good configuration. Good to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT LAPTOP

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAPTOP FOR BUSINESS AND PERSONAL USE. LIGHT TO CARRY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everyone and for work in offices or whatever place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptop ever purchased..very well worth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great open box deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop arrived in excellent condition with power cord. It is superfast and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it usually using for work no any complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing good quality laptop that runs games well. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, especially with sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Like the bigger keyboard size, nice weight and fantastic display

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it. Touch screen . Only thing I wish it was black.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY is quick and easy to use device. This will be our 3rd HP Envy, the speed and fuctions if the system meet our needs

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Envy laptop 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets and exceeds all expectations. Speed, clarity and easy to use combined. Envy is the right word for it's beauty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Simple!! I don’t use it daily but works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandfather and it is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for kids and for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school and kids! Use it as a pad with 2 in 1...or Laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scientist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried for over 20 days to get a computer from Best Buy, I bought a Dell and the screen when blank- great customer service and my membership so I returned it. I found this HP, The store shipped this Envy to my place and it arrived damage, and stomped on, I brought this second computer back they took it and when I asked if they could ship it to the store they said no, so they shipped another to my place. That computer arrived late, I was very behind in my work since I work from home. Then the customer service at Best Buy got FedEx to get the computer to me earlier that the ‘later arrival time’ and that computer showed up and there was a hole in the box and the computer was flipping around inside. When I tried to return the third damaged computer the manager would not let give me the general manager’s phone number Nor would they let me return the computer. Also, I was offered no compensation for my time, gas used in my car by all the trips to the store, and the fact I was late in my work. I do not think it should take over 20 days to get a working computer from Best Buy. And now I have no computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughters school and is a Great Value and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior laptop at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I could have hoped for--fast, responsive, great screen, etc. I've been using this since November and have encountered no issues whatsoever. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is completely happy with her new lap top. It is more faster and convenient for her studies. Thank you.

    I would recommend this to a friend