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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,383 reviews
  • Rated 5 out of 5 stars

    My labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my labtop, its so convinet. The guys at best buy taught me alot in my appt with them & answered minne & my husbands questions.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Frustrated User

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this hp envy x360 16-inch laptop for my child's homeschooling in the fall school year, and added to my urge of feeling in buying HP laptop is because of touch screen. I was searching the camera keyboard, but I couldn't find it because installed MS camera in not working right. I pulled up many videos as my guide to navigate computer, but nothing helps. I guess I'm not HP savvy. I guess I'm switching to a different laptop brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra fast H P

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't think of a better laptop at this time. I made this into a 4 TB hard drive. I only wish the RAM wasn't imbedded, as I would like to have 32 or even 64 GIGS of RAM. But, this is an amazing little laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen lap top perfect for travel any where

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from old laptop. This new one is exponentially better. Works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp graphics, color and screen display. Only thing negative is the hover feature, which can't be adjusted. It makes the screen go to another page, even when you haven't clicked to do so, but maybe just moved across another choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very user friendly. Since i got ,its been a awesome tourch to my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the associate who helped me choose my computer was very helpful and knew the questions to ask to suit my needs. the process was quick. it took a few days to get my order. I took my old computer when my order was in to have them transfer my files to the new computer. all went well. I would purchase from best buy always.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Determined user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to transfer from desktop W10 to laptop w11 but it's fast, sleek, compact. Will buy mouse tomorrow. - pad is very sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and keyboard sizes have been good for an older user with mobility and vision issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love my order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, super fast, cute, and I absolutely love it. Great display

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice laptop and sleek model . Performance also good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop and convenient to use. Long back battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a well performing laptop. Battery life is improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good buy for a good laptop. The specs are exactly what I needed to make sure it will last quite a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in price i loved the laptop it is what i was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do everything we need it too. I much prefer Mac, but for what I need this for Mac does not offer and it’s just easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to get my new computer! The Geek Squad was so helpful in getting it all set up and answering all my questions. Thank you Best Buy for a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for not hard to run games and for school work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a. great laptop. to get!

    I would recommend this to a friend