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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,417 reviews
  • Rated 4 out of 5 stars

    A good laptop at the sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets quite hot when placed on soft surfaces like a sofa or mattress, causing the fan to run loudly. I believe this is due to the position of the ventilation system. However, it works well as long as you avoid placing it on such surfaces. No stylus is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. If you are looking for an all around great computer this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and would Highly recommend this Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Hp laptop ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the computer. It is the first laptop that I have purchased. I does everything that it was advertised it would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very user friendly handy love the touch screen only thing I miss is the number block

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it could handle most things and that the processing speed was decent but went I went to upload a 5 minute video onto my cloud drive, it took about an hour and my wifi is good wifi. I also don't understand how they can keep taking away more and more features. I had to purchase an external sd card reader because the once universal feature is becoming obsolete. On top of that, they made me purchase a membership just to be eligible for a refund and then didn't even give me a full refund. Thanks a lot! Needless to say, I will be purchasing all future computers elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    decent utilitarian laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent utilitarian laptop bought ue to a drink spill on my 17.3" envy. the only thing i didn't notice, which bugs me is there is no separate numeric key area which is pain for those that use software with numeric entries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated to this for school and I couldn’t be happier. The new features on this exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek and high quality look. Offers amazing perks for a budget value offer. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS A FULL SERVICE TECH SUPPORT -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM A SENIOR - 78 YS. THIS IS AMAZING SERVICE- EASY TO USE - UPGRADED TO WINDOWS 11 VERY HAPPY WITH BEST BUY- WONDERFUL SERVICE ON ALL ISSUES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reliable laptop that can do the basics and keep me up to date with the latest programs. I have always preferred the HP. This one is pretty easy to learn and work. It has great memory/storage and is perfect for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. Has a few moments when it restarts unexpectedly or crashes but it’s been working fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a heavily discounted price from Best Buy. Great Computer with great specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop . It’s been a few years since I used one so i have to familiarize my self again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup went smoothly. The laptop is very nice. This the second time we've made an online purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop to use for college, work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Envy2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!! Very happy with purchase!!!! Staff was very helpful and informative in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has facial id, can run some games that are less intensive. Overall happy for a worl/light game laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relly enjoying this computer..no lag on my games and it is built solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is my go-to for computers and printers. The Envy 2-in-1 provides everything needed. Best Buy helped make the transition from my much older HP laptop to the Envy easy. The Envy supports my personal computing needs including on-line training to complete a certification.

    I would recommend this to a friend