Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • intel CORE ULTRA 7
  • HP ENVY x360 16" Laptop: Best for creative and technical use. Features: * Intel Core Ultra 7 155U * Intel Graphics * SSD 1 TB PCle Gen4 * NVMe M.2 SSD * RAM 16 GB LPDDR5-6400 MHz (onboard)
  • Portable performance HP 16" (D) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Ports: * USB Type-A (10Gbps signaling rate) * Headphone/microphone combo * USB Type-C (10Gbps signaling rate) (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge) * Thunderbolt 4 with USB Type-C (40Gbps signaling rate) (USB Power Delivery, DisplayPort 2.1, HP Sleep and Charge) * HDMI 2.1 * USB Type-A (10Gbps signaling rate) (HP Sleep and Charge)
  • What's in the box: HP ENVY x360 16" Laptop, 65 W USB Type-C power adapter, Setup instructions.
  • Designed to reduce environmental impact - Designed using recycled metals and post-consumer recycled plastics? epeat + EPEAT Gold with Climate+3 p? ENERGY STAR Certified.
  • Windows Copilot in Windows kickstarts your creative and productive capabilities with intelligent answers.* hp Copilot I I d - a I - | I - - , - | : I a | | : | | C... -- - w9 - - - . - - d - . .. - . - . a - - - - 1 . - - -- - - 1 - Requires Windows 10 or later. Some features require an NPU. Timing of feature delivery and availability varies by market and device. Requires Microsoft account to use. Copilot is not available in all markets. The Copilot key will lead to the Bing search engine. See <http://okms.windows.com/WindowsFeatures>
  • Windows Copilot Key: Copilot in Windows gives you intelligent answers. Get AI assistance with the Copilot key. Requires Windows 11. Some features require NPU. Timing of feature delivery and availability varies by market and device. Requires Microsoft account to log in. Where Copilot is not available, the Copilot key will redirect to the Bing search engine. See <http://okms.windows.com/windows-ai-features>
  • The text on the image reads: "2 N - -- - -al - - s - NP LA -o Bute - - - - 3 - . t TA - - Cande Some - - A - Aa - Soas Drea-tie GANNE - - - - - - SGHBI & I 1 N a - - P % O I 4 & L - - - , U 4 & 0 & A a S Y M , T f 4 - I A R G . F 8 - - 2 E 1 e W D I 1 S G x A Z N TAB cA - 9 CAL -".
  • Type here 10 seanch Pinned M apps x ldge Wond icel PowerPunt Mal Calendia N Microsolt Saure Puilos Oretscile Phone Lnk to de Joumal uslites Calculator Whiteboard Sripping Tool Movies & TV Clock Recommended Nort D Get Started Welcome T0 Windows A 1 /Surt Design 17m ago Suntainable Sen P 2 ago x Vlurdeer UM 12h ago x Campaign Budget Yesterilay a 4M P Dur Oceans Westerday e 10 PM Gon Hotet 12 M 0/27/202 8 Montly Sunny
  • The text on the image reads: "Fue Ne - wnech ed - - . . - - F - - - . - - - kd - - - Witoard Snpping 3 > - - -e . Reroummenen - - - - A - - - au Stn - -g - - - A - intuntar - - - D Campangn hutgo -ra - .h - - Cosne Mestenda a i 2 - - -. rstorly bumy by .... - wwiiintes". This text appears to be a description or a caption for the image, but it is not clear what it is referring to.
  • The text on the image reads: "Recommended Apps".
  • The text on the image reads: "SapTer a eF I - - 1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Alt View 3. HP - Envy 2-in-1 16" Wide Ultra XGA Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver.
  • Alt View 17. HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver.
  • Pen sold separately.
  • See Copilot in action video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Intel Core Ultra Processor (Feat. Intel Unison) video 0 minutes 35 seconds
  • HP Envy Laptops video 1 minutes 00 seconds

HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver

Model:
16-ac0023dx/9S1R6UA#ABA
SKU:
6571084
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,417 reviews

  • Great laptop for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's early, but my kid loves the laptop we purchased for his use at college.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Best purchase I've made in awhile.

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent laptop and value for money which one should purchase for daily use

    I would recommend this to a friend

  • Budget Friendly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent construction materials, a big difference between the price between this laptop and a high end, but not big difference between performance.

    I would recommend this to a friend

  • Great geeks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again working with your employees was a pleasure. They are informed, polite and good to seniors.

    I would recommend this to a friend

  • Great Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer that works well for everything that I need it for.

    I would recommend this to a friend

  • HP Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this laptop Overall it is exactly what was advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Disappointed - Malfunctioning Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cumputer in October refurbished. Against my better judgement, I made the purchase because I used to believe in Best Buy’s reputation of a solid company and I never thought they would sell something that would start malfunctioning within a few months….. I guess that’s why they only give 30 days to return something. Unfortunately I went on vacation shortly after I bought the computer so it was after 30 days that I realized computer wasn’t working right. Associates at Best Buy claim there’s nothing that can be done and I will have to pay out of pocket elsewhere to get it repaired.

    No, I would not recommend this to a friend

  • New to computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a novice with computers but this one is so easy and to use I have been able to navigate some settings on my own, although I could still use some professional guidance

    I would recommend this to a friend

  • Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to use as a work computer and daily use.

    I would recommend this to a friend

  • J’s laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Log-on is fast, no delay. The screen is bright and easy to read. It was a great buy.

    I would recommend this to a friend

  • great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop. Boots up fast, set up was easy. keyboard is comfortable

    I would recommend this to a friend

  • HP ENY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer keyboard numbers appears to be larger and easier to type on. I love it!

    I would recommend this to a friend

  • great 16inches

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my use more than enough power for me running Windows 11

    I would recommend this to a friend

  • New HP Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and easy to set up. I've enjoyed using it very much!

    I would recommend this to a friend

  • RECOMMEND

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer has been working well. I have no complaints.

    I would recommend this to a friend

  • College ready laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Great price with excellent function ability.

    I would recommend this to a friend

  • Envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It works very well. It has lots of great features.

    I would recommend this to a friend

  • HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too soon to give this product 5 stars, however so far it is performing well and to expectations. I am very pleased with Ryan my Geek Squad representative.

    I would recommend this to a friend

  • Good,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, but the screen could be more bright and clean.

    No, I would not recommend this to a friend
Page 62, Showing 1,221-1,240 of 1,417 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.