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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,417 reviews
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Working well as expected. The only minus is windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I was looking for something to do a multitasking jobs, and is been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son stated that it was the computer he needed for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well fast clear picture A lot of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, great customer service received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review from the team there in Lakewood CO but for the team on the phone you SUCK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and everything seems to be good. Nice laptop for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    employees were very knowledgeable and helped us get the best product for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within two weeks one of the USB ports failed. Geek Squad told me to send it to HP because it is under warranty. Bad answer. I was able to use a USB-C port and an adapter but that is not a good start with this new laptop device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and sound. Easy to navigate with lots of memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy camper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came with Windows 11 and crashed when I tried to install Adobe Photoshop Elements on it. Best Buy support was of no help and referred me to HP support but gave me a wrong number. Eventually I reached the right HP support, who, after 5 1/2 hours on the phone, was able to help me set it back to factory install. The sales rep at Best Buy gave me incorrect info and I think she was just telling me what I wanted to hear to make the sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working as per my requirements like 2 in 1. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new college student and says it's doing great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with my purchase. The battery life isn’t great but that isn’t a huge problem for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my son who’s a freshman in college. He needed certain features and this was the best match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product The best one I had ever have I highly recommend this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this computer! The copilot is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Very efficient laptop. Very good value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast, the geek squad did a nice job transferring data from the old hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new PC easy to use. The staff helped me choose device

    I would recommend this to a friend