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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,417 reviews
  • Rated 4 out of 5 stars

    Great, but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great laptop. At lwast for office work in general. Wasnt for me, with my line of work, but for general public a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so nice it helps with school and gaming all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP! It was very easy to set up and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great but power cord stopped charging after 2 months of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Only two negatives are low speaker volume and screen isn’t very bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. And I feel I will get many years of use out of it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Very reliable and smooth web navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good.staff helped me based on my needs and got me what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good everyday Notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I expected. This notebook is great for everyday use. Both office and home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful trackpad. Would have been a good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been an awesome computer for the money. It was open box in excellent condition and discounted so it was almost $400 off. Everything was running smoothly setting up the computer (except for all of the Microsoft ads and telling me 4 times not to install Chrome). The major issue was the track pad. It's absolute garbage. If your palm is near the pad it freezes the mouse. If you thumb touches the pad while your pointer is moving the mouse, it freezes (Macs don't do that). If you are trying to click and drag a file, it freezes a good percentage of the time. What's the point in putting all that effort into making a good computer if the function you use all of the time is garbage. Did no one test the track pad functionality before it went to market?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied with limited ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am dissatisfied with the limited number of ports on the computer. I had to drag out my old computer that was being replaced when I needed to troubleshoot an Ethernet connection. There is only two usb ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and stylish . This is my best laptop so far. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - works amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for home/office use. Entry level for low graphics gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap tab

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except they didnt transfer my photos only 2 pics were transfered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful in selecting the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good, better than Dell. Good memory and storage combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to using a laptop, but so far I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eagan, MN, Best Buy, Customer service excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Answered all questions. Laptop works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great it is a great machine wife has hp desktop and loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and excellent for work. I definitely recommend it.

    I would recommend this to a friend