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Customer Ratings & Reviews

Your price for this item is $330.99
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The comparable value price is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 619 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Envy 2-in-1 laptop's screen size, performance, and ample RAM and storage as significant strengths. Many appreciate its ease of use, long battery life, and the inclusion of a touchscreen. However, some users miss the presence of a number pad and would prefer more USB ports. The lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-619 of 619 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to this laptop since I have always had great experience with HP. However I've had issues with the pad and now the sound. It's taken several trips to the Geeksquad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been frustrated with the computer freezing multiple times. It does not turn on as fast as some others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer be aware with 'open box'

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an "open box" that didn't work. Thankfully I purchased geek squad with the it because it landed me there 3 times, each informing me that everything was fixed, but in actuality, the laptop wasn't repaired properly and left me without a working computer for several days each time with no resolve. I had to return it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just fair to average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many issue with this laptop initially. Brought it back to BB and the Geek Squad twice. They were not very helpful. Its working OK right now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this HP laptop and I didn’t want to open it until I found the right case for it. So I found a sleeve, even though it wasn’t really what I wanted. I wanted something that would had fit perfectly so when I used it it won’t get dirty. I finally set it up and then I got sick and didn’t get a chance to even type a word or test it. Now it won’t turn on, I will contact Best Buy tomorrow to see if I can get an exchange. Very disappointed, especially when I’m on a set budget.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but is not for me I like it but I’m still missing performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't fast enough for what I needed but great little system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Display color faded and washed out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Envy X360 Red appears dull and wine plum, Green appears lime. Display looks washed out -- poor color rendition. HP AMS updated bios, drivers, software and no improvement. Other Envy's on display had same issue, multiple complaints from others found on HP.com and Microsoft Get Help. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible computer, this was supposed to be a new college computer for my daghter, the brightness is stuck and won't change, and it crashes and is very slow with her apps. we are returning it. Sorry to say this is very dissapointing as it's not a cheap one either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan broke within 1.5 months, had to ship it to HP and didn't have a computer. Don't recommend something that breaks so quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP junk!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worst laptop i ever had, in 20 plus years. Network always has problems, i reset everything, switch to hardwire no help, its a extremely over price brick!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box, the look is good but hangs almost every day and the graphics is really bad resolution for such screen size and on top of that the battery life is ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box excellent is garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIOS was corrupted right out of the box. Some quality control you've got. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the computer for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the computer for me a

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The laptop I've received was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was defective, didn't recognize the keyboard nor the key pad, so I returned it and bought a different laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to review when they don’t deliver it on the D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda hard to review when they tell you one date it will be ready and it’s still not ready two weeks later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a loptop that too on deals with excellent prices but sale man told me i could get some rewards and some cash back but I didn’t receive any rewards or cash back thats a lie so please before buy review everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this and it is everything i expected it to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working great and doing everything I purchased it for!

    I would recommend this to a friend