Customer Ratings & Reviews

This is my second HP Envy. I really liked it until one morning it simply wouldn't turn on. Thank goodness for Best Buy tech support.

The overall laptop is nice. They layout of the speakers and keyboard is kinda funky thought and makes typing feels a bit off.

I mean, it’s an HP. What do you want from it, ok but not great.

I am still waiting for the item after one month. I hope to receive it soon.

I have yet to start using this device and im already experiencing difficulties. Im in the setting up stage. It asked me to name the laptop. Followed the instructions tried more that 5 times just to get the name accepted. The wifi setup was another hurdle. For whatever reason the “eye” would not remain open for me to see that the password imputed was correct. It keeps going back to the asterisk * . Ive seen hp unboxing videos and most of the questions prior to signing wasn’t an option for me. Which i believe will affect the smooth use of this device once I start using it. No user manual. Is that a thing nowadays? No user manual

It broke a month after purchasing But we had the warranty so we are getting a replacement

I have been frustrated with the computer freezing multiple times. It does not turn on as fast as some others.

I was looking forward to this laptop since I have always had great experience with HP. However I've had issues with the pad and now the sound. It's taken several trips to the Geeksquad.

I purchased an "open box" that didn't work. Thankfully I purchased geek squad with the it because it landed me there 3 times, each informing me that everything was fixed, but in actuality, the laptop wasn't repaired properly and left me without a working computer for several days each time with no resolve. I had to return it!

Good laptop but is not for me I like it but I’m still missing performance.

Wasn't fast enough for what I needed but great little system

Had many issue with this laptop initially. Brought it back to BB and the Geek Squad twice. They were not very helpful. Its working OK right now.

I had purchased this HP laptop and I didn’t want to open it until I found the right case for it. So I found a sleeve, even though it wasn’t really what I wanted. I wanted something that would had fit perfectly so when I used it it won’t get dirty. I finally set it up and then I got sick and didn’t get a chance to even type a word or test it. Now it won’t turn on, I will contact Best Buy tomorrow to see if I can get an exchange. Very disappointed, especially when I’m on a set budget.

Terrible computer, this was supposed to be a new college computer for my daghter, the brightness is stuck and won't change, and it crashes and is very slow with her apps. we are returning it. Sorry to say this is very dissapointing as it's not a cheap one either.

Envy X360 Red appears dull and wine plum, Green appears lime. Display looks washed out -- poor color rendition. HP AMS updated bios, drivers, software and no improvement. Other Envy's on display had same issue, multiple complaints from others found on HP.com and Microsoft Get Help. Would not recommend.

Fan broke within 1.5 months, had to ship it to HP and didn't have a computer. Don't recommend something that breaks so quickly

This is worst laptop i ever had, in 20 plus years. Network always has problems, i reset everything, switch to hardwire no help, its a extremely over price brick!

open box, the look is good but hangs almost every day and the graphics is really bad resolution for such screen size and on top of that the battery life is ...

BIOS was corrupted right out of the box. Some quality control you've got. Returned.

Not the computer for me a