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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 813 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are pleased with the large screen size, ease of use, and performance of the ENVY 23.8" Touch-Screen All-in-One. Many appreciate the attractive design and the high-quality speakers. However, some experienced issues with the hard drive, and a few found the placement of the USB ports inconvenient. The touchscreen functionality also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 813 reviews
  • Rated 4 out of 5 stars

    Great all in one computer for the money..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw about this product is the keyboard that comes with it. It doesn't work well with this PC. I had to go buy another wireless keyboard, other than the keyboard, very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box easy setup. Great sound and picture quality. Fast processor and plenty of hard drive room. Can't beat the value for the money spent, would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and operate. love the screen and the ability to use the wireless mouse or touch the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Functional and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from previous computer - purchased in 2008. Set up was rather easy, though I am having trouble getting my printer's scanner set up. This might just be a windows problem and not the computer itself. It has a nice presentation to it (sleek), the touch screen is awesome wireless keyboard and mouse are great too. Had it for about a month now and still learning about it. I use it mainly for work, so very functional. I do not regret my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Personel PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my Home use and I got a very good deal during holiday season. For my day to day use I don't see any issue and I really like it. I see there is a lag in Key board and mouse .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is wonderful, however the wireless everything and the Windows 10 is taking a bit of getting used to. Chose to keep my old keyboard as I can't get used to the new flat 'hair-trigger' keyboards. I learned to type on a old manual typewriter.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! Tins of storage for both my husband and me. Super fast. Love the touch screen ability. One of my favorite purchases from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently updated our desktop from an older HP. Love our new All-in-one computer and touch screen! Very easy to set up and has all functions we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I wish my husband were alive to experience this HP computer. When I turn it on it takes less then a minute to access the internet. Games are no problem. Its such an improvement over past PCs. we have owned. I am very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen and fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the HP PC but had some difficulty setting it up and using. It was a few days before completed. The set up was not completed when the person was here to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    My New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The display is bright and clear, and the speed is remarkable. The Windows 10 system is way better than the upgrade version.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    So sad HP can no longer make good computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never reviewed but feel inclined to do so for this computer because I bought TWO and neither worked. I've had PC's for over 30 years. They feel like old friends to me. Loved the touch screen but the keyboard and mouse are pathetic. Why should HP's customers have to buy another keyboard and mouse with a brand new computer? Computer was slow. Every time I went back to the computer after it was asleep, it had lost internet connection. Had to reenter password and wait so long for a connection. Best Buy took them back thank goodness but it's so much trouble to set up a new computer. I finally bit the bullet and bought an iMac and so far I love it. Goodbye old PC friend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far terrific computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although still learning the operating system (Windows 10), the computer is excellent. I may give it 5 stars in a couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for grandad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is 87 years old and was having mega problems accessing his old computer but now that he has learned how to cut his HP on he is having more ease of access and is excited to learn more and more every time he logs on. I love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Desktop Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen makes viewing amazing. The ease of setup a snap and the i5 has plenty of speed for tasks. Very satisfied with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Good choice for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor screen has a clear picture..very responsive touch screen. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size

    Rated 4 out of 5 stars

    Nice large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to see than a standard size screen. Slim and elegant. Very nice design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with mouse and wireless keyboard very slow had to purchase new ones separately and they work very nicely. Just not the ones that came with the all in one setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the store. Very good help buying what I needed. ive had a little problem with the network adapter but the geek squad fixed me right up. Very pleased with the item.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Been a HP user from first pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get use to win 10 but with the I5 to me start up is slower than i expected. The 23.8 screen is great. More later

    I would recommend this to a friend