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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 813 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are pleased with the large screen size, ease of use, and performance of the ENVY 23.8" Touch-Screen All-in-One. Many appreciate the attractive design and the high-quality speakers. However, some experienced issues with the hard drive, and a few found the placement of the USB ports inconvenient. The touchscreen functionality also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 813 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great PC for keep kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything the kids need it to do for completing homework assignments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned another brand to purchase this one. Great help with return. Very informative sales person second time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm overall happy. The only thing I don't like is that the wireless mouse and keyboard sometimes "gets stuck."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great computer with glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is good for tech savvy; requires restart or sign out too often , to maintain optimal functionality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I had some issues because of the open box item...I talked to customer service of HP. They fixed all. This is an excellent all in one PC now!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful. The Tech Support was awesome. I was leaving town the next day and needed to have it set up a.s.a.p. and I got what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for my office & home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers and Service Agreement purchased from Best Buy were a great valve for the investment. I look forward to using the Computers in my HVAC Business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Love the all wireless features of the mouse and keyboard. Audio is bland hoping for better.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    HP - Envy 23.8 Touch-Screen All-In-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the design more than the performance when it came down to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great storage unit for all my pictures and my husbands music. Just wish it was a little smaller!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this all in one computer. Satisfied with the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the big screen and being able to write on the screen with my finger "taking notes"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this all in one computer slows down a little when I'm doing a lot at once though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool and does the job, would be a better purchase with Word installed and no so many updates

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item open box, sales associated assired me all parts were in the box, associate also told me the the wrong specs of the machine. Got it home set it up, had to go back for missing part, got home set it up and it was very slow, bought it for my daughter to.do online school.and the system froze up.first day of school. Trouble shot the problem, all.seemed fine until next day of class...froze again...looked up specs and saw I was mislead about the product..took it back...this is second time this happened at this best buy location. Im thinking IF I ever purchase from best buy again it will be at a different location

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    with a few kinks it is working well for me. B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received any points for this purchase. It was a trade up from a previous Dell purchase fir which I also did not receive any points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen and response from keyboard and mouse. I am still learning all the features.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Touch screen is a great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish this computer had is a disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at time of purchase. All questions answered and was shown how to use product. Very informative sales person. Will purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is the best. the only thing I didn't like the keyboard the way it works

    I would recommend this to a friend