Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Best product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My name is Nahid and I really like this product feel free to buy it
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, easy to setup and affordable. Was able to set up fast, i dont mind the subcription for the ink.
I would recommend this to a friend - Pros mentioned:Print quality
Seems like decent printer for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine so far (printed 5 items) for the price. Good quality print from my ipad. I would give a 5 except it is rather slow, but not terrible. I don’t know how long the ink will last (that’s often when U learn how much the printer really costs).
I would recommend this to a friend - Pros mentioned:Ease of use
HP Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is amazing. Not only is it easy to set up and use it also has a very sleek design.
I would recommend this to a friend Sleek white printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks good on desk seems to be working for all functions
I would recommend this to a friendVery fast printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer 2x faster than my previous hp printer. Takes a while to set up without an account
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Would recommend. Wish it was more compact though. Overall happy.
I would recommend this to a friend- Pros mentioned:Ease of use, Setup
Quality product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very easy to use and easy to set up. It is perfect for everyday light user
I would recommend this to a friend - Pros mentioned:Print quality
Really Happy Over All With a Few Minor Annoyances
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for a few months now, and I am VERY happy with the performance and how long ink has lasted without having to be replaced. The overall quality is great with the only issue being the software (Mac OS) losing settings when updating. I do wish it had a better designed on/off button as it is located in an odd spot on back of unit and it is hard to tell when it depressed due to lack of tactile feel. Overall the printer is Excellent!
I would recommend this to a friend awsome HP
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer, easy to setup and use. It replaced a very old printer that was very bulky. this printer fits on a very small stand next to our desk.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. It’s a little slow but I don’t print much I’m more interested in quality and ease.
I would recommend this to a friend Great Printer for mobile users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer that works perfectly with the HP Smart app. The only flaw it has are the lack of buttons, which are resolved by using the app.
I would recommend this to a friend- Pros mentioned:Print quality
Seems solid…so far
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every printer I’ve had has given me issues. App setup is ok, but once it’s up and running its very simple and works well. The HP ink subscription is only useful if you’re constantly printing stuff. Solid printer so far tho
I would recommend this to a friend - Cons mentioned:Connectivity
WORST PRINTER EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this printer I was told it was easy to connect and could be done in 10 min. Well I tried to connect it, along with my daughter who also tried and my son in law who is a IT guy and every time he would get it connected it would go off line again . It goes off line all the time and the paper is always getting stuck in the printer. I always buy HP but this was a real dud...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered such difficulty with your printer. I can wholly understand why a difficult setup process, the printer frequently going offline and paper getting stuck in the device would be an absolutely exasperating start to ownership. I want to help you get the printer working to your satisfaction, so I’ll direct you to some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Next, if the paper is getting stuck in the document feeder, I suggest you follow the steps in this guide to feeders that pull through too many pages at once or fail to pick up paper at all:
- support.hp.com/us-en/document/c01728503
If the paper is getting stuck within the printer, you might gain useful information in this guide troubleshooting and avoiding paper jams you’ll find on our support site:
- support.hp.com/us-en/document/c06575809
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Print quality
Hp evny
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer ever! East to use easy to set up and quality is superb
I would recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for a gift, and they were very happy with it.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Excellent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was easy to set up and prints well. The downside is not the printer; but the scarcity of ink for it.
I would recommend this to a friend - Cons mentioned:Connectivity
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Bought this 6055E along with a brand new HP Pavilion laptop and connected it wireless. Worked fine for a week. Now continually disconnects, claims its not connected to the internet, continually prints out a color error page wasting ink and the thing goes through a $35 ink refills alarmingly often. Will try a USB cable connection, otherwise this junk is going in the rubbish.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has failed to maintain a reliable wireless connection, and that it has used in more rapidly than you anticipated. I can certainly understand why that would be a frustrating combination. I want to help you resolve these issues, so I’ll provide some resources and clarifying information that I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/help/printer
Next, I can’t say for certain what has happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. If you’ve used only the cartridges that came with the printer, this could explain what you’re seeing.
However, if you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if you have further questions about ink use or believe a problem exists – or if the connectivity trouble persists – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good Little Box!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer very much serves every day home purposes.
I would recommend this to a friend- Pros mentioned:Ease of use
Sleek design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer I must say. Easy to use very sleek design. Love the wireless so all my devices prints.
I would recommend this to a friend