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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5566 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,566 reviews
  • Rated 3 out of 5 stars

    HP - ENVY 6055e Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it my old hp printer the model was not made any longer and thought this one was a great deal, read all instructions and I can't even shut down the printer, everything is white and can't see the what the buttons are for. A total mess my fault for choosing this model.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Loyal HP User

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer. Great print quality and it is nice and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy6055e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once in awhile I have a problem trying to print but of course I haven’t had it that long. Once I get to knowing how to use it I will be ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good. Needed to have Hp's help to finish setup. Computer a must for some functions. Information on Printer Lacking. Over all well. Walt Sommers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of having an wireless printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right out of the box...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged in. Restarted my pc and openened the Hp printer app to connect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Bought this 6055E along with a brand new HP Pavilion laptop and connected it wireless. Worked fine for a week. Now continually disconnects, claims its not connected to the internet, continually prints out a color error page wasting ink and the thing goes through a $35 ink refills alarmingly often. Will try a USB cable connection, otherwise this junk is going in the rubbish.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry your printer has failed to maintain a reliable wireless connection, and that it has used in more rapidly than you anticipated. I can certainly understand why that would be a frustrating combination. I want to help you resolve these issues, so I’ll provide some resources and clarifying information that I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/help/printer

      Next, I can’t say for certain what has happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. If you’ve used only the cartridges that came with the printer, this could explain what you’re seeing.

      However, if you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.

      Regardless, if you have further questions about ink use or believe a problem exists – or if the connectivity trouble persists – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Easy, no trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for home use. Set up was very easy and the price was fair I thought. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy Peazy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints beautifully and quickly. Set-up could not have been easier with the hp app on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp should thank Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best but salesman recommended; with geek squad assistance, found out printing problem was the need for more ink! But I still need to find out how to scan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy and effective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a great price! Really compact and fits well in my desk. Easy to use software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for light to moderate use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. So easy to set up and I am not tech friendly. Prints great from anywhere!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the set up ,ease to use ,and quality of print . However hopefully lasts long .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer 2x faster than my previous hp printer. Takes a while to set up without an account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer because of the instant ink compatibility. This printer has been great to use so far. Hope it lasts 5+ years like my last HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! We love the speed and ease of use. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MGW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for my needs, I'm impressed with its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my needs it is the right size and does the job of no more then I print. I do wish that it held more paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple stlyish printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senior needed Geek Squad help setting up with new computer, but like clean, simple look and enclosed paper tray to keep cat at bay!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connection problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to set up and keep it running. Had to call customer service three times. Bought it three weeks ago and have spent 6 hours in chats or phone calls H.P. First person couldn't figure out connection problem and just gave up and gave me a 1 800 number to call that never answered. 2nd person couldn't figure out why it kept disconnecting and I had to keep shutting it off and on to make it work. Got disconnected from him and no return call from him or supervisor. 3rd person, I believe fixed it. Time will tell. I would have brought it back to Best Buy but it was passed the 2 weeks. It copies fine and scans well but has connection problems. Would not buy it again.

    No, I would not recommend this to a friend