Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality, Size
Great Little Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a great size and print nicely. But for my son for college.
I would recommend this to a friend - Pros mentioned:Ease of use
Decent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent printer. Nothing crazy. Easy to set up and use. I did have a little trouble re-setting it up on new WiFi when I moved, but I eventually got it (an hour later).
I would recommend this to a friend - Pros mentioned:Print quality, Size
Perfect printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More compact and the colors are much sharper. The black is crispe.r
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Connectivity
Prints When It Wants To!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Was printing using wireless, then only occasionally. Switched to hard wire and still it prints when it wants to. The on-off button in back is a pain. Prints well, when it wants to. Unfortunately, I don't think any of the new printers are worth the plastic they're made with. I hate combination color cartridges--a waste. You need to throw away all colors when only one might be depleted. When this one finally decides to make it's last copy, I'll NEVER buy another HP!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so unreliably. It’s easy to understand why using wireless as well as wired connections with no resolution would quickly become discouraging, so I’ll offer some resources and information I hope will help you remedy the situation.
I can’t tell from your review why your printer has not printed reliably or consistently, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Envy 6055e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it difficult to install, but once installed, it works very nicely.
I would recommend this to a friendVery swag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little printer this is. Even has a cool LEDs in the tray to brighten your day.
I would recommend this to a friendGood for use in the house
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for house, simple prints, excellent Bluetooth
I would recommend this to a friendNewbie
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I figured it out, it works great! Color is great. Keeping it linked as hard but once it's recognized smooth sailing.
I would recommend this to a friendWish there was an option to add an ADF
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason there is not a five star review, I wish you could buy the automatic document feeder instead of buying a whole new printer
I would recommend this to a friendLove my purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best purchase. l loved I really recommend this product
I would recommend this to a friendGreat Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been so happy with this printer! I was so easy to set up and connect to WiFi!
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on a nice all-in-one. First wireless printer for us, and cool that we can print things from our iPhones and iPad
I would recommend this to a friend- Pros mentioned:Print quality, Setup
Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, easy setup. Great value, works well, no jams or smudges.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Easy to set up and use. Quick to respond..
I would recommend this to a friend - Cons mentioned:Connectivity
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can not connect the printer to my computer. Which is a google chromebook. I'm going to keep trying to connect it to my computer. If I can't . I'm going to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the setup and installation process with your Chromebook computer. It’s no surprise that you’re frustrated by this. I want to help you get the device connected and working like it should. I hope you’ll use the resources below to accomplish that goal.
First, I recommend you follow the steps outlined in a guide on our support site to setting up HP printers with Chromebooks. It also has an FAQ that you might find useful. Find that document here:
- support.hp.com/us-en/document/ish_2059279-1992970-16
If you need further assistance with setup, connectivity or anything else, I suggest that you contact us directly so we can assess and resolve the situation. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. Your able to print both sides, dont need wifi.
I would recommend this to a friend- Cons mentioned:Connectivity
Do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an HP I previously had which worked well. This printer is horrible and no where near the quality of the other basic model I had. First it will not stay online. I have to go to the printer, unplug it and plug it back in to get it to go back online. It also prints only partial pages or blank pages continually and I cannot reprint those pages so they are lost. It also does not scan very well. Any document or card I scan is blurry and cannot use. Do not recommend at all!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jules.
I’m sorry that your printer has performed so poorly. You mention in your review that your previous HP printer worked well, so it’s no surprise you’re frustrated by connectivity problems, unexplained printing errors and poor scan quality. I want to help you find a way out of this dilemma, so I’ll offer a resource and some information aimed at reaching that end.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
HP Envy 60552
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the new printer. The salesman was very helpful.
I would recommend this to a friendGreat Printer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. I wasn't sure which printer to get but looking at the positive reviews for this printer I'm glad I chose this one.
I would recommend this to a friendOk printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good now that I know it is labeled as smart printer or something like that and to scan you have to go to the app. Confusing at first. I wish the scan option was on the printer.
I would recommend this to a friend