Customer Ratings & Reviews

Good basic printer - worked right out of the box. Satisfied with the purchase.

Good Price good Product great place bad service with sales agents never around

Quiet, love that it’s wireless, 2-in-1. Took a few steps to set it up, but not too bad. Bigger and a little heavier than I expected compared to the pics.

Easy to set up, two sided copying! Love this printer.

It was hard for me to connected as a Bluetooth but overall it’s pretty good

Easy to connect and use. Works well when sending print jobs from your phone.

Great printer just what i was looking for me nd the wife like it very much

Lite weight easy fit works well with laptop and also comes with six months free ink

Quality product at reasonable price. Very pleases with ease of purchasing.

When I first purchased this printer, I followed instructions and all and it was pretty simple but I had an issue which was it kept saying open tray when it was completely closed. And I couldn’t proceed with the printing because of that therefore I returned it and got the same printer but a new one. Furthermore, I completed the same steps and all and again it was simple and I was able to proceed with no issues. I literally had this printer for a month and a half. And when I tried printing literally last week it was printing fine until it stopped printing. I thought maybe I had no paper or something. I tried to resolve the issue and it wasn’t working at all. The app, and the virtual agent are completely useless. I even tried to contact someone directly from the HP on Facebook, and their response timing is absolutely horrible. As for the HP instant ink, I think it’s cool they mail it to you but I think it’s such a waste. I read the comments way after I bought my printer, and a lot of people mentioned they have control of your ink usage and even if you cancel your instant ink it does not work at all. Overall, personally for me it just wasn’t a great experience. I wasn’t going to return the printer for the same exact one again so I decided to go back to canon. Besides the printer, I also purchased warranty and Best Buy customer service gave me no hassles it was a easy process to exchange it. They just need your information to proceed the exchange, and ask what was the issue with the printer which is understandable.

This is the second HP-Envy we have purchased and have been quite satisfied with the ease of setting it up and connecting with our computers. The addition of ink delivery for six months was a nice bonus.

Great printer works great love that it’s wireless!!!

What a wonderful user friendly printer! Got this printer working in less than an hour. Easy to connect to wifi, easy to use, easy to print from phone or computer. It's a good home printer/scanner. Not photo quality but purchased for general use. Prints double sided which is nice as well.

Used twice before it stopped connecting to WiFi and became useless

I really like this product. However, it was impossible to set up, had to have in-home Geek Squad to do this, and it took him 45 minutes!

Works good, just cuts out of Wi-Fi a lot. Have to reset. Either cable or printer problem. But tv never cuts out.

Haven't been able to figure out everything due to minimal instructions and everything online is not addressing some of my needs. Still can't get the scanner working.

Great product well worth it!! Love that it uses xl cartridges

The printer works great and does everything I need it to. Setting it up on my phone and computer was really quick and easy.

I needed a new printer, and this one was a good choice!