Customer Ratings & Reviews

Very good printer. So far, it has worked perfectly.

Good product! I would recommend it !!! I give it 10/10

When I first purchased this printer, I followed instructions and all and it was pretty simple but I had an issue which was it kept saying open tray when it was completely closed. And I couldn’t proceed with the printing because of that therefore I returned it and got the same printer but a new one. Furthermore, I completed the same steps and all and again it was simple and I was able to proceed with no issues. I literally had this printer for a month and a half. And when I tried printing literally last week it was printing fine until it stopped printing. I thought maybe I had no paper or something. I tried to resolve the issue and it wasn’t working at all. The app, and the virtual agent are completely useless. I even tried to contact someone directly from the HP on Facebook, and their response timing is absolutely horrible. As for the HP instant ink, I think it’s cool they mail it to you but I think it’s such a waste. I read the comments way after I bought my printer, and a lot of people mentioned they have control of your ink usage and even if you cancel your instant ink it does not work at all. Overall, personally for me it just wasn’t a great experience. I wasn’t going to return the printer for the same exact one again so I decided to go back to canon. Besides the printer, I also purchased warranty and Best Buy customer service gave me no hassles it was a easy process to exchange it. They just need your information to proceed the exchange, and ask what was the issue with the printer which is understandable.

Switch off is at the back of the printer. Not happy with this machine I should have keep my old HP printer and its a good one.

The printer works great and does everything I need it to. Setting it up on my phone and computer was really quick and easy.

Excellent printer. Connected easy to my Mac Book pro.

Easy to set up. Seems more quiet then my old printer. Loved the sale price.

What a wonderful user friendly printer! Got this printer working in less than an hour. Easy to connect to wifi, easy to use, easy to print from phone or computer. It's a good home printer/scanner. Not photo quality but purchased for general use. Prints double sided which is nice as well.

It likes to disconnect itself for some reason from the Wi-Fi and then you have to reset it up on occasion. But when it wants to work it’s great. It takes too much ink printing out pages it says that it’s not connected to the Internet while you’re trying to resolve this problem and eats up all of your ink. So it’s actually not a very efficient printer so you might save money at the beginning not paying for the printer but why are you try to figure out why it’s not working you’re paying for ink!

Great printer, amazing pictures. Very reliable. Highly recommend it.

Great printer, little diffictult to install for average person.

I purchased this printer for my wife she needed it for school very happy

A bit difficult to set up without a screen but I did it after calling HP!

I like very much, is very easy to install and operate

Printer light weight, quiet. Best But provided awesome customer service

I love this printer, I was blown away with the beautful lighting it has as something is being printed, it reminds me of LEDs you’d find in a gaming PC. The Hp smart app was also very handy with all of the arts and crafts you can easily print for free. My kids love it!

I was planning on purchasing a different printer/scanner. After talking with one of the Best Buy team members, I was able to find the right item for what I needed. Can’t remember his name, but his suggestion EXCELLENT! I love my printer! It was easy to setup and use.

Overall a really good printer/scanner. Would definitely recommend this.

Looks good and gets the job done. The added free ink subscription is a plus

I love this little printer. It’s small and easy to use. The double sided feature is great; you use less paper and is just plain efficient. The Instant Ink that HP provides is the way to go.