Customer Ratings & Reviews

printer working great, Geek Tech, Abell.Duprat was outstanding.

A very good product but a little shakey on the wifi signal connection

Giving 4 stars and not 5 because of the installation. Should be a seamless process, the printer installed quickly but I had quite a bit of troubleshooting to get the test page to print. Turns out it was something within the settings that kept defaulting back to original. With a little help from the virtual assistant and some google searching I figured it out. Once installed and printing it works well for my needs; home office with minimal printing required.

This was a decent price it does its job no issues as of yet but only time will tell. I'm happy with this product so far.

Simple setup. Works great so far! I did my research on printers and prices and found this one I liked. Best Buy had the best price. Ordered on line then picked up at the store.

For a personal printer it is WORKS GREAT and very convenient.

Would not stay connected to the internet. Would stop printing in the middle of pages. Returned

I bought this printer because it was relatively inexpensive; I don't do much printing. It was billed as easy-peasy to set up, just plug it in; IF you have problems, just go to "hp123". Well, after a long time on hp123 getting nowhere, I called customer service. Just like a lot of "customer service", I was on the phone with someone with English as their second(at least) language speaking very quickly with a background sounding like a boiler room in the Phillipines. After about an HOUR (seemed like a lot more), the printer printed. Of course the next time I went to use it, it would not print. It copies great, but printing NO. Besides the purchase itself, my biggest mistake was throwing out the box it came in.

Works as advertised. Have to get used to new button choices.

This was bought as a gift for my daughter. She loves it!

Bought for my son in dorm. Small enough to fit on dorm room desk and works great. Ink has been a bit hard to find

Excellent printer. Does everything I need it to do

The function buttons are the same color as the printer, and are hard to read. I thought the on/off button was one of the function buttons, and could not locate it, so the printer stayed on for a couple days. I called the Geek Squad and they could not help me. When I found the manual, it stated the on/off button was hidden in the back of the printer. Once I figured that out, all is well.

Took 6 months for something to go wrong. Best Buy let us return it for a different model. Great customer service!

Easy and fast to use. Don’t like the start button on the back. I wish the starting button was in the front.

Decent printer. I’m sure there’s better but this works good for the price. No complaints

down loading the app was not easy and took quite awhile to load more than an hour. Now it is working with no problems.

HP printer is difficult to set up and difficult to use. I wish I had bought a different brand. It wasn’t a cheap printer either.

This is an excellent printer at s reasonable price.

Love it!!! Great customer service, too! Highly recommended!