Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer for the price. Takes a little work to get used to the controls
I would recommend this to a friend 4 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this wireless printer. It was easy set up. Only received a 4 star due to continuous blue light and the coloring printing could be more vivid. Decent for home use. Great price for budget printing. Ink is decently priced and is a good value
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great look. Very easy to set up and print - right from my phone. Was exactly what I needed.
I would recommend this to a friend - Pros mentioned:Print quality
Eh...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality but it’s a pain how long they take to send you ink and customer service sucks. I changed my wifi router and they’ve been unable to help me connect the printer to my new wifi
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good printer/scanner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price and easy to use. Has a great app that makes it even more convenient.
I would recommend this to a friend - Pros mentioned:Ease of use
HP 6055 printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and print, had no issues, like it that the black and color ink printer number is the same
I would recommend this to a friend - Cons mentioned:Connectivity
Wanted to love it but dont. at all.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this printer but I truly hate it. I waited several months to give it a proper review. This thing never stays connected to my laptop. Every single time I go to print I have to troubleshoot re-establishing a Bluetooth connection, which always requires a decent amount of tinkering before it finally connects. It doesn't sound like much but by the 10th time you have to do it, you're ready to throw this thing against the wall! I also thought I'd love it being cordless but I'm not a fan of only being able to interact with this thing through a mobile app.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Josh.
Thanks for the review and for relaying your experience so far. I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can see why that plus frequent troubleshooting would be tremendously disappointing, especially considering you wanted to like the printer as much as you did. With that in mind, I’ll offer some resources I hope will help you get your printer working to your satisfaction.
First, if you haven’t done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Regarding the HP Smart App, I suggest that you look over a guide to installing and using the app, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Nice all,in one printer, priced right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Only wish there were a manual. I figured out how to use it but could have had some instructions
I would recommend this to a friend - Cons mentioned:Connectivity
Doesn't work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. It worked sometimes at first now will not work at all.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Easy to use and set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this printer. It has lived up to my expectations and produces good quality prints.
I would recommend this to a friend - Pros mentioned:Ease of use
Just what we needed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect, it is just what we needed for virtual learning to print out assignments. It was very easy to install.
I would recommend this to a friend - Pros mentioned:Print quality
Easy to use, sleek printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Prints and scans. Connects easily with the HP Smart app. Great purchase during WFH times.
I would recommend this to a friend - Pros mentioned:Price
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little printer! I recommend it. Great price and so far works just fine. It is highly rated.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and Simple to use ! Lights up with coloe bar light when in use and makes it fun to operate.
I would recommend this to a friend - Pros mentioned:Print quality
This printer is everything I expected and need.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer works well and is everything I expected. I would recommend this printer and give it an A+.
I would recommend this to a friend - Cons mentioned:Connectivity
Do not buy this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to get this printer to work beyond the first time I used it. You have to keep reconnecting it , redownloading drivers, and it won’t work Never again
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Ashley.
I’m so sorry to hear that your printer has not worked after the first time you used it. I can certainly understand why repeated attempts to reconnect and reinstall the device without success would quickly become exasperating. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at making that happen.
I can’t tell from your review what issue your printer faces or why it stopped working. I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and so far, no problems. We needed a printer after moving and this is a solid choice
I would recommend this to a friend - Cons mentioned:Connectivity
RN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get printer to work. It could not be found on the printer list!!!!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jana.
I’m sorry that your printer hasn’t worked. Your review is brief, but your frustration is clear – and totally understandable. I want to help you out of this dilemma, so I'll suggest a resource that I hope will do just that.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Poor directions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get printer to print off electronics. Can only make copies. Have read info, googled HP and watched utube. Had more than 15 days can’t return. Frustrating!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted an easy-to-use printer/copier. The HP ENVY is perfect, exactly what we were looking for.
I would recommend this to a friend