Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Eh...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality but it’s a pain how long they take to send you ink and customer service sucks. I changed my wifi router and they’ve been unable to help me connect the printer to my new wifi
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Don't Buy This Printer!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I've ever bought!! Keeps going offline and then when I try to print, it doesn't. Then it will finally print something 15 min later!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Pam.
I’m sorry that your printer has performed poorly. It’s easy to understand why the device going offline and printing neither reliably nor predictably would be exasperating. I want to help you remedy this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187510
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Wanted to love it but dont. at all.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this printer but I truly hate it. I waited several months to give it a proper review. This thing never stays connected to my laptop. Every single time I go to print I have to troubleshoot re-establishing a Bluetooth connection, which always requires a decent amount of tinkering before it finally connects. It doesn't sound like much but by the 10th time you have to do it, you're ready to throw this thing against the wall! I also thought I'd love it being cordless but I'm not a fan of only being able to interact with this thing through a mobile app.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Josh.
Thanks for the review and for relaying your experience so far. I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can see why that plus frequent troubleshooting would be tremendously disappointing, especially considering you wanted to like the printer as much as you did. With that in mind, I’ll offer some resources I hope will help you get your printer working to your satisfaction.
First, if you haven’t done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Regarding the HP Smart App, I suggest that you look over a guide to installing and using the app, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Just what we needed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect, it is just what we needed for virtual learning to print out assignments. It was very easy to install.
I would recommend this to a friend - Pros mentioned:Print quality
It Sings!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fancy printer ( it sings) purchased it during covid homeschooling. Works well.
I would recommend this to a friend - Pros mentioned:Print quality
Easy to use and set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this printer. It has lived up to my expectations and produces good quality prints.
I would recommend this to a friend - Pros mentioned:Ease of use
Good printer/scanner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price and easy to use. Has a great app that makes it even more convenient.
I would recommend this to a friend Piece of Junk Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer has been replaced twice already and it malfunctioning. This printer is junk, the first replacement was a refurbished printer and was worse. It wouldn't print an entire picture using HP photo paper and would jam out of the blue. Frankly I do not like this product and regret purchasing it. Save your money and invest on another printer that is worth being called a printer. HP has has gone down in quality.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Easy to use, sleek printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Prints and scans. Connects easily with the HP Smart app. Great purchase during WFH times.
I would recommend this to a friend - Pros mentioned:Print quality
This printer is everything I expected and need.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer works well and is everything I expected. I would recommend this printer and give it an A+.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and Simple to use ! Lights up with coloe bar light when in use and makes it fun to operate.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer for the price. Takes a little work to get used to the controls
I would recommend this to a friend - Pros mentioned:Price
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little printer! I recommend it. Great price and so far works just fine. It is highly rated.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy pesy printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my printer, love that it's so simple to use.
I would recommend this to a friend - Cons mentioned:Connectivity
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Worst printer ever. Wouldn’t connect to any of my computers.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and so far, no problems. We needed a printer after moving and this is a solid choice
I would recommend this to a friend HP - ENVY 6055 Wireless All-In-One Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer performs well over our in-home WiFi. A plus is the ink replacement subscription (printer monitors ink levels and when getting low it communicates wirelessly with HP and new ink is shipped - participation is gratis to begin with). Fast printing.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted an easy-to-use printer/copier. The HP ENVY is perfect, exactly what we were looking for.
I would recommend this to a friend - Pros mentioned:Ease of use
new printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the printer works fine - smooth set up - happy overall
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has been great. Haven’t had any issues. I like that there’s an app that goes with it.
I would recommend this to a friend