Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my son for at college. Good printer and easy to setup.
I would recommend this to a friend - Pros mentioned:Ease of use
GREAT PRINTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for just a simple printer and this has been perfect. Easy setup, no issues LOVE IT!!!!
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it though I miss my HP 5000, I would have purchased something just like this
I would recommend this to a friendHP - ENVY 6055 Wireless All-In-One Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer performs well over our in-home WiFi. A plus is the ink replacement subscription (printer monitors ink levels and when getting low it communicates wirelessly with HP and new ink is shipped - participation is gratis to begin with). Fast printing.
I would recommend this to a friend- Pros mentioned:Size
Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I hadn’t bought a printer in so long and def worth it. It’s slim and fits in my desk.
I would recommend this to a friend Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I've ever owned. It has frequent paper jams. And it it runs through ink - cartridges last maybe a few weeks with moderate printing.
No, I would not recommend this to a friend- Pros mentioned:Size
Perfect for home printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is enough for printing things here and there at home. Size is good and lightweight.
I would recommend this to a friend - Pros mentioned:Print quality
Meh, okay at best but wouldn't buy it again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for the first month. Print quality is pretty good. Now it constantly has connection errors. Anytime you want to print it has to be turned off and back on. Then it will reconnect and be ready to print. It has also given some paper size mismatch errors on multiple occasions when there was no mismatch between document sent to the printer and the paper in it. I'll never buy another screenless printer again. It's a pain in the neck to figure out what's wrong with it through the app and having to print error pages to tell you how to fix it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Andy.
Thanks for taking the time to write a review and describe your experience so far. While I’m glad that your printer worked well for a month and you’re happy with print quality, I’m sorry to hear that errors related to connectivity and paper mismatches have appeared. I would love to help you get your printer working to your satisfaction again, so I’ll point you toward some resources aimed at getting you there.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest that you follow a troubleshooting guide that covers paper mismatch errors. Find the guide by following whichever of the following links applies to your operating system:
- Windows: support.hp.com/us-en/document/c03275134
- Mac OS: support.hp.com/us-en/document/c01824353
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Almost unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm surprised at how bad this printer is. There was no obvious way to download software to my laptop to run it. Had to find it online (which was hard). Now it will print a page, but when I put that page upside down in the paper drawer to print on the back, it refuses to print. Won't say why. The printing is slow and noisy. The scan feature is unwieldy. The phone app is also clumsy. Maybe I'm missing something, but it shouldn't be this complicated. It came with no manual, and I haven't found one online. Really disappointing. I will probably have to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has been so difficult to use, and that it has performed poorly in a couple of tasks. Based on the description of your experience, it’s no surprise you’re exasperated here. I want to help you resolve the issues at hand, so I’ll provide some resources aimed at making that happen.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187510
Next, you might gain useful information by following a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
If any of these problems persist – and for input on the paper-drawer, software and noise issues – I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has been great. Haven’t had any issues. I like that there’s an app that goes with it.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Envy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome printer! It looks great with my new computer and is easy to operate and hook up.
I would recommend this to a friend - Pros mentioned:Print quality
Printer and scanner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item I could have brought. It matches my computer and word very well show clear when print
I would recommend this to a friend Have a steady supply of ink cartridges
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It burns through those ink cartridges and they arent exactly cheap. Also it constantly lets you know when its low on ink, my phone wont quit beeping when soneone is using the printer im like "yeah i heard you the first time."
I would recommend this to a friend- Pros mentioned:Price
Economical workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for a reasonable price. A perfect fit for a home office. Functional without breaking the bank.
I would recommend this to a friend It does its job mostly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few frills printer that works fine. Seemed to want to disconnect from the WiFi often and need a reboot as the self healing WiFi wasn’t really doing its job. I’m on WiFi 6 with 5500 sqft of coverage and the printer maybe 15’ away. That finally seems to have settled itself in and works as it should now. The ink isn’t very expensive but it’s only two cartridges. So if one color runs out, you have to replace the whole cartridge. There’s an app for scan and print from your phone but got tired of trying to figure that out. Not something I’d really do so no loss there. The app will show you ink levels and such so it’s still handy.
I would recommend this to a friend- Pros mentioned:Setup
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the unit very quickly after ordering! Easy set-up. works perfectly with our HP computers!
I would recommend this to a friend - Pros mentioned:Size
good small printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small printer can take it anywhere room thanks
I would recommend this to a friend - Pros mentioned:Print quality
Good practice Printet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great after easy setup and configuration. Nice printing with HP Smart from multiple devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use, not too large for personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to use. Prints easily once it was set up on various devices, (tablet, computer and phone)
I would recommend this to a friend - Pros mentioned:Ease of use
REALLY Like My Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the printer I purchased. Great investment! Easy Installation for use
I would recommend this to a friend