Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
HP Envy Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it to be inferior to the Canon printer I was replacing. The paper flow is a jam waiting to happen. The light on the paper tray is on all the time and the HP folks say the on/off button is on the back of the machine. Not a great design decision. I don't know yet how well the cartridges will last but that could be an issue. I also found the installation process intrusive. If something functions via your router you shouldn't have to download apps and provide personal information.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’re disappointed with your printer and some of its design features, and that you found the installation process intrusive. I’m also sorry for any inconvenience. I want to help you have a better experience going forward, and for you to get all you can from the printer, so I’ll direct you to some resources I hope will make that happen.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Perfect Fit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and does exactly what i needed a printer do. Simple printing and copying.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I barely got this printer not that along and it works amazing. And it is so easy to connect
I would recommend this to a friend Review of HP Any 6550
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it took me a while to finally make it work (my own tech weaknesses), it has been working perfectly. I like the easiness of printing remotely, and the document coming the way I wanted. I gave 4 stars due to the connection issues.
I would recommend this to a friendNot that great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a user friendly. Takes forever to print and complicating connecting to the devices
No, I would not recommend this to a friend- Pros mentioned:Ease of use
printer dude
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer so far. Have had it about 5 weeks and works like it should. Easy setup and install.
I would recommend this to a friend Almost unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm surprised at how bad this printer is. There was no obvious way to download software to my laptop to run it. Had to find it online (which was hard). Now it will print a page, but when I put that page upside down in the paper drawer to print on the back, it refuses to print. Won't say why. The printing is slow and noisy. The scan feature is unwieldy. The phone app is also clumsy. Maybe I'm missing something, but it shouldn't be this complicated. It came with no manual, and I haven't found one online. Really disappointing. I will probably have to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has been so difficult to use, and that it has performed poorly in a couple of tasks. Based on the description of your experience, it’s no surprise you’re exasperated here. I want to help you resolve the issues at hand, so I’ll provide some resources aimed at making that happen.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187510
Next, you might gain useful information by following a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
If any of these problems persist – and for input on the paper-drawer, software and noise issues – I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
College material
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our son's freshman year of college and he loves it. Easy to use, no issues so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works very well. Easy to use. Comes with two months of free ink too which is a bonus to it.
I would recommend this to a friend - Pros mentioned:Print quality
Amazing printer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for documents used it on glossy 8×10 pictures just simply amazing!!
I would recommend this to a friend - Pros mentioned:Print quality
Great job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for use with a Cricut for making designs for t-shirts and and other craft items.
I would recommend this to a friend - Pros mentioned:Print quality
100% perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,price,service and quick delivery. Just the usual good everything from Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use and works fast. Great buy at Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
hp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am pleased with my printer that i purchased. very easy to use and does the job i intended it for
I would recommend this to a friend Great printer when it works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love for it to just hit print and have it work. It drops the wi-fi connection and it has to be set up again. And it doesn't come with an instruction manual you have to down load it which I really didn't care for. Was difficult to set up.
I would recommend this to a friend- Pros mentioned:Ease of use
Just as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer - set up and connected to both windows PC and MacBook in minutes. Super easy!
I would recommend this to a friend It’s Cute
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good printer, my main issue is with the HP printing app. There isn’t an option to change the paper quality when printing photos and it is so frustrating. That was my first mistake when purchasing the printer.
I would recommend this to a friend- Pros mentioned:Price
Workhorse printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer with all the features I need. The price was good as well.
I would recommend this to a friend - Pros mentioned:Size
It works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old Envy that I replaced. This one is works greaat, and is compact. I have it on a bookshelf.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer! Very easy to set up, I just downloaded the app on my phone and followed the steps.
I would recommend this to a friend