Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Awesome Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed! Simple setup and works great.
I would recommend this to a friend Good value for young kids in school
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall a good beginning printer - used mainly for my daughter who is in KG - every now and then I have to reconnect it to the laptop via wifi but overall for the money, good value.
I would recommend this to a friend- Pros mentioned:Ease of use
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and use. The app is great and user friendly.
I would recommend this to a friend - Cons mentioned:Connectivity
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to connect to my laptop it’s cute u can’t use for lampshades the light
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’ve encountered difficulty connecting your printer to your laptop computer. It’s easy to understand why that would be a frustrating situation. I can’t tell from your review whether you were able to complete the setup process or you’re only having trouble maintaining connectivity after setup. Regardless, I’ll provide some resources aimed at helping you get the device working to your satisfaction.
If you still need to complete setup and installation, you can access a setup tutorial specific to your printer on our support site. Otherwise, on the same page you can find troubleshooting guides (including ones on connectivity), user manuals, how-to documents and software updates. Find those materials here:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I hope you’ll contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints come out looking clean and crisp. Would recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect. Can print from anywhere in my home.
I would recommend this to a friend - Pros mentioned:Print quality
I like!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, quiet, fast. Would recommend for at home use.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer I recommend to others for used as a home printer
I would recommend this to a friend Good Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to set up. No directions included. I had to go to YouTube and find a video someone (customer) did on their out of box set up. The video was very helpful.
I would recommend this to a friendgreat printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer, works awesome, nice design, great quality
I would recommend this to a friend- Pros mentioned:Ease of use
Easy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money. Super easy setup!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
happy shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working great no problems with set up ar ease of use
I would recommend this to a friend - Pros mentioned:Ease of use
great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was very easy to install and used I had no problem
I would recommend this to a friend Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a simple,basic printer. But this did not have even basic features, I discovered after bringing it home. It doesn’t copy or scan easily, nor will it do two sided printing. The paper feed drawer was flimsy and was difficult to get the paper to feed. All in all- I was not happy with it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Nice easy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer that was very easy to setup and to use.
I would recommend this to a friend - Pros mentioned:Print quality
ILMG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it the product really helps me in my home office
I would recommend this to a friend Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed and may return. I have to forget the device and restart every time I need to print something
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Still in the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not set it up yet. I'm a little hesitant because one of the big complaints is that you have to set up an account with HP and then sign into the account every time you want to print something. It sounds like a pain in the (you know what) and so I don't know if I want to keep this printer. Also reviews say that it goes offline a lot and that is also a pain. I have been looking at other brands because HP is getting a bad rep.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve been reticent to set up your new printer because you believe the process might be complicated or problematic. With that in mind, I’ll offer some resources that I hope will help.
First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-envy-6000-all-in-one-printer-series/29256672/model/30153277
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need any assistance beyond that, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To many steps to conect Support service not good I wouldn't recoment this product.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Nice printer good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Works well Easy to set up wireless connection
I would recommend this to a friend