Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Omg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use it cannot attach cannot use I am 71 years old found no help
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve been unable to use your printer and have not gotten the support you need. It’s no surprise that you’re feeling put off here. I want to help you get the device set up, connected and working to your satisfaction, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Pros and Cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is decent. It is slow when you start to copy. It take some time getting use to the Led lights for copying .
I would recommend this to a friendslow printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very slow in printing. It was returned and a faster printer was purchased.
No, I would not recommend this to a friendSucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever. No panel. Just button symbols with no words or numbers. Doesnt print from app pr computer. Sucks. Dont buy. Print quality is grainy and not bright. Not better than an older model.
No, I would not recommend this to a friendI will not recommend my friend to buy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printer. It takes a long time to print. Operating system is not easier like my previous HP printer 5520.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Murshed.
I’m sorry to hear that your printer has rendered prints so slowly and that you’ve encountered difficulty using the device. Your review is brief, but your disappointment is clear, and wholly understandable. I want to help you get the device working to your satisfaction and have an overall better experience with it, so I’ll direct you to some resources I hope will make that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187510
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Badly printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anable to connect to myself Wi-Fi and not friendly printer for myself
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Andrea.
I’m sorry your printer has not connected to your Wi-Fi network like it should, and that you’ve found the device difficult to use overall. Your review is brief, but your frustration comes as no surprise here. I want to help you get the printer connected and working properly. I hope the resources I’ve listed below make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187510
If the machine still won’t connect, or you need assistance with anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second HP I’ve bought. This one was not as easy to work as the 5000 series I bought earlier this year. It’s a great printer
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth for the cost and excellent buy for my personal as well as professional use. There are couple of things I expect for this product like any free offers for the inks or even professional servicing if needed. Apart from that everything seems to be good
I would recommend this to a friendGood all-in-one printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good all-in-one printer for the money! Easy to set up and very responsive. I would recommend this for average home use!
I would recommend this to a friendHP Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd HP PRINTER; to be used in a guest room. My 1st HP Printer as does my 2nd one both have air play used with my Apple products. This is one of the main features I want in a printer, along with being a excellent working machine.
I would recommend this to a friendexcellent printer for meeting basic/small printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was suggested by the Best Buy service rep who listened to my needs and concerns. I was replacing and older printer and was working with a limited budget. I like the all-in-one feature and the instant ink program makes cartridge replacement "PIECE OF CAKE".
I would recommend this to a friendCheap build quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good as intended but cheap build quality with cheap plastic parts. Handle with care or you will break something
I would recommend this to a friendShe could not be any happier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom is not the most computer savvy, so I made her do the set up process so she could learn… Downloaded the app, logged into Wi-Fi account, and Bam she was ready to print. Even set her up with the instant Inc. plan. She could not be any happier
I would recommend this to a friendDo NOT Buy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy! It was a waste of time and energy! Never worked and it went back to the store! Just do yourself a favor and buy the Epson! It is hands down a way better printer!
No, I would not recommend this to a friend- Cons mentioned:Connectivity
HP printer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pain to set this up to wifi. Took me a day and I had to use my laptop to get it done.
No, I would not recommend this to a friend Dont buy this printer !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever! Always goes offline, paper jams and never prints when you need it! It has you connect it over and over.
No, I would not recommend this to a friendGood quality printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a wireless printer for home use that would run off one ink cartridge......for example if the color cartridge runs out, it will just turn over to the black one or vice versa. I felt as though I was always buying ink for the last printer I had.
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I just had a problem setting it up so I called customer service. After that, everything is working fine.
I would recommend this to a friendA gift...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was purchased as a gift for a friend whose printer of 15yrs finally gave out. I am an avid user of HP printers and like the new "instant-ink ready" set up they are including with the newer printers as this helps with the cost of purchasing ink.
I would recommend this to a friendHPPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait till now to open box as my house was flooded & I just got back into house. There were NO instructions included at all! I can’t even figure out where to load paper or how to sink to computer! This is a disaster & it is too late to return! Worst HP product I’ve purchased. Also Salesperson didn’t know anything... really unhappy with Best Buy for bad sales force!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the process of setup and connection. It’s no surprise that you’re frustrated, considering you were kept away from your house because of a flood, did not have adequate instructional materials to set up the device once you could attempt it, and now the return time has passed. I want to help you remedy this situation, so I’ll offer some resources and information I hope will help.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support