Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Stylish works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s is stylish and works well. I had to download the app to get started but can use without for a quick scan Love the white. Connected well to all my devices. This is my second Envy. My son took other to school
I would recommend this to a friendMehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is for a very basic use like only for black and white. It you don’t mind the very dusty color paper printer then it is for you. Again just for very very simple use only.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product needs to be replaced after not even two years. I print fewer than 9 pages a month and have only used HP ink for replacement.
No, I would not recommend this to a friendHp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great a little loud but great I would definitely recommend this product hp is one of my favorite brands the ink that is included lasts long and they know when I'm running low and send automatically
I would recommend this to a friendNot worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchaased and when brought home it was defective. I brought back same day switched out and defective as well.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT easy to set up and keeps going offline. Wouldn't recommend.
No, I would not recommend this to a friend Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality built printer that does what it says. Only downside is the app is a little glitchy
I would recommend this to a friendDid not last a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 8 months before it stopped printing. No changes after swapping the ink cartridges or running the various cleaning tools. Total junk, will not be buying HP printers in the future.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer stopped working only eight months after you purchased it. I can certainly understand why this would be a most unwelcome surprise. I want to help you out of this dilemma, so I’ll suggest some resources aimed at making that happen.
I can’t tell from your review what issue your printer faces or why it no longer works. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Perfect for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good all in one printer! I would definitely buy again. Love the color as well!
I would recommend this to a friendDont buy this printer !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever! Always goes offline, paper jams and never prints when you need it! It has you connect it over and over.
No, I would not recommend this to a friendIt prints paper
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s somewhat clumsy when it prints at times, but it’s does what it suppose to do.
I would recommend this to a friendPrinter scanner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and also scanner too ,very convenient and easyto scand and or print
I would recommend this to a friendhard to use printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer hard to use, and the icon and button is totally different from the instruction, the button on my machine is all fake, can't press anything, and there is no on/off light, you won't be able to tell if the printer is on or off
No, I would not recommend this to a friendNice hime printer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its time to replace old HP Envy with a new one! Great product. Nothing special. I hope this works as good as the old one which I used for 5 yrs. I think the earlier version were faster and simpler to use.
I would recommend this to a friendIt’s decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent printer if you need one for work or school, but not great for pictures.
I would recommend this to a friendSocial distancing up close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to find how to register for 2 free ink, cartridges otherwise, I managed to print a page
I would recommend this to a friendmay be next time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes thru INK like WATER make sure you hook up water house.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has used ink more rapidly than you’d anticipated. It’s clear why this would be quite an unwelcome surprise with a new device. I want to help you understand what’s happening and to remedy the problem if one exists. I hope the information and resources below will serve that end.
First, I can’t say for certain what happened with the ink supply in your case, but if you’ve run through the ink that came with the printer, I’ll point out that some printers come with what are known as setup cartridges. These have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.
Next, if you’ve used replacement cartridges, I can’t tell from your review how many pages you printed or how that compares with the estimated page yields. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Nice printer but chews up ink cartridges
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice printer but really chews up your ink cartridges very fast
I would recommend this to a friendprinter for college classes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to get a new printer for our apartment now that a lot of classes are online. We each have different laptops and this printer pairs and prints from every one of them! We are happy we chose this printer.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expect to be able to download the driver, plug in the printer, turn it on and the printer works. Not so with this overcomplicated over engineered piece of tech. After one month, it is still not working properly. Will not print color and the duplexing feature does not work.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve had such a dreadful start to owning your printer. It’s no surprise that you’re at your wit’s end, considering that after a month, the device won’t print color and its duplex feature hasn’t worked. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing the performance you describe. I recommend that you contact us directly so we can help you assess what’s happening and find best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support