Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Easy Peasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with thia printer. Never had a wireless before and it really is easy to use.
I would recommend this to a friendIT'S OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S OK. I HAD TO GET A CORD BECAUSE PRINTER WOULD NOT TALK TO INTERNET. CORD WORKS.
I would recommend this to a friendLearning curve too several phone calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman in store not too knowledge of printer. No manual, needed to make several for set up.
I would recommend this to a friendUseful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Easy to use and it’s all in one. Print photos but slowly and documents.
I would recommend this to a friendGet something else.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not great. And I keep having problems with it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Samantha.
I’m sorry that you’ve run into problems with your printer. I can’t tell from your review what specific issues you’ve encountered, but I want to help you remedy those and get the most from the device, so I’ll offer what I hope are some useful resources and suggestions.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187510
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Andrew’s printer purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift, works well and my son and his wife like it
I would recommend this to a friendIt's ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer a screen with directions...a little hard to set up for me without them.
No, I would not recommend this to a friendWaste of time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our granddaughter a printer with the help and guidance of an associate. My son spent over six hours trying to set it up. Finally the Best Buy tech told him the printer was a lemon and would never work. It was time wasted and disappointing.
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The printer has been working fine since purchased. I did initially have an issue with it powering down and losing its connection to Wi-Fi, but that issue appears to be resolved.
I would recommend this to a friendInstallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The challenge was the installation. Once that was done, the printer is working well
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well. It’s slower than I would like but overall is a good printer.
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ability to print from my phone but the printer was hard for me to install.
I would recommend this to a friend- Pros mentioned:Ease of use
Awful experience, done with HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer showed up, and at first, setup was going great. Until during the printing of the test sheet, it stopped working, and after multiple days and around 8+ hours of being on the phone with both HP & Apple support, the end result was HP telling me that the printer was just malfunctioning, and that the only option was to return it, even though it had been ordered brand new. After this, I would never purchase another HP printer again. I now have to deal with returning it and replacing the printer, when the reason I had it shipped was to have it arrive safely at my house, so as to avoid a public outing.
No, I would not recommend this to a friend Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned printer. Didn’t perform as expected. Should be easier to set up.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m very sorry to hear that this printer did not work correctly for you. This is of course far from the reliable and satisfactory experience we would like to offer our customers and I want to apologize for that. I hope you could return the device without any further issues.
Please give us another chance to convince you of our quality products in the future. Contact our customer support and we will recommend you a printer that fits your needs better than this one. We are always happy to assist you with any needs you might be having. You can reach us here: hp.com/contactHP
Denise
HP Care
hp.com/support
BLAH HP copier!!!,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unclear set-up instructions….unclear control panel…lights stay on 24/7 to light up copy delivery tray….and, and, and NO, repeat NO, 800 number help line! A very un-HP type product!!! Returned it
No, I would not recommend this to a friendShould be s simpler setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a complicated setup using the cell phone. My old Epson was so much easier. After it was all set up, an email wanting most of it again. I prefer a plug from the printer to my computer without even using WIFI. Hoping the printer will not be a problem. That seems OK so far. Just finished setup so hopefully that was the hardest part.
No, I would not recommend this to a friendHP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but the functions are not very clear. (Where is the "Scan" button?
I would recommend this to a friendGood service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Curb side delivery on time. Too many others seeking too few numbered parking places.
I would recommend this to a friendgood basic printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Envy printer that became outdated and liked it, that's why I wanted to get another, very happy with it, took a little getting use to but I'm very happy with it, also like the instant ink option.
I would recommend this to a friendH P printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up. Instruction could be better. Had to have help to find app.
I would recommend this to a friend