Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Decent printer with horrible quality color prints
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: * decent speed printing * looks great The bad: * Pretty bad quality HP Setup Program - half the time it does not see the printer (Windows OS) * Horrible quality color prints - colors completely off
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection and has rendered prints of poor quality. It’s easy to understand why that would be a tremendously frustrating combination, so I’ll offer some resources that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also find useful information in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06543527
If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my printer , I can do everything I need to do right from the comfort of my home. I highly recommend this product.
I would recommend this to a friendLove my printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer I’ve ever had. I also really love that I don’t have to worry about running out of ink in the middle of a project.
I would recommend this to a friendDecent printer for price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a sufficient printer for what I need it for. It does get offline quite often, so I have to reboot it, but it starts right back up and prints what I need it to immediately without having to wait an extended about of time. What I expect for the money spent.
I would recommend this to a friendCan’t print - will never buy HP again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer refuses to connect to internet. Can’t print without hours of technical support.
No, I would not recommend this to a friendJust what I needed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was looking at printers I knew what I needed. This choice I made was all that and more. It came with extras I didn't need but will probably use.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer, sometimes difficult to turn off.
I would recommend this to a friend- Pros mentioned:Print quality
Extremely poor performance printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't typically leave bad reviews but, I feel I need to warn others before wasting their money! I am afraid this is the worst printer I have ever purchased. Bought it for it's low profile and have had nothing but BIG trouble! Once I can get it to print, it does have reasonable print quality. But I pretty much need to reboot it every. single. time. I print something. I have been through all the troubleshooting steps to no avail. It just seems to be a very low quality/performance printer. It has been a very frustrating waste of money and time. I highly recommend NOT purchasing this printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Wendy.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can easily understand why the need to restart the printer before each use would quickly become exasperating, especially after having done your own troubleshooting, so I’ll offer a resource and some information I hope will help.
From your review, I can’t tell why your printer won’t stay connected like it should, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Avoid the HP6055
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer (HP 6055) was easy to set up. However, it was unable to copy or scan. I tried the remedies provided at the HP website. After a day of frustration I returned it to Best Buy. Best Buy refunded the purchase price immediately, no questions asked. I subsequently purchased the HP6458 for the exact same price. It includes a document feeder, absent on the 6055. The 6458 works perfectly. I received a defective 6055. I do NOT recommend it.
No, I would not recommend this to a friend Garbage~~ save your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible..paper jam on every 3rd copy..wanted to throw it out the window. Don’t waste your money.
No, I would not recommend this to a friendGood printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but paper retrieval tray is rather awkward.
I would recommend this to a friendHard to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very hard to set up. I had to call hp tech support 2x’s. They wanted to charge me $69 and $89. I googled how to do it and still wouldn’t work. Called again had to add software to my computer. No charge. Way to hard to install. Haven’t used it yet.
No, I would not recommend this to a friendOkay pictures
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality on the pictures were okay kinda pixilated.
No, I would not recommend this to a friendNice Envy wireless printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great because the whole family can print from their phones including the iPad and computers. I would recommend this printer to friends and family.
I would recommend this to a friendHP remotely shuts off printer if you do not pay mo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP will shut off your printer if you do not subscribe and pay for their ink service. This falls under right to repair. You do not own the printer, they treat it like a lease.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Cliff.
I’m sorry that you’ve encountered difficulty with your printer as it relates to HP’s Instant Ink program. I can certainly understand why the information you were told would be a jarring surprise. I want to help you learn about our printing plans and how they apply to your printer, so I’ll offer some clarifying information and a resource I hope will meet that goal.
First, as you might already know, Instant Ink is a printing plan rather than a cartridge purchasing service. This means you choose a plan based on the number of pages you would like to print monthly, and you are billed on a monthly interval. Replacement cartridges are shipped as needed based on usage, not by the month. That said, customers are not required to enroll in a printing plan or establish an HP+ account. And if you do enroll in Instant Ink outside of an HP+ account and cancel later, it’s true that the Instant Ink cartridges in your printer will no longer work after cancellation, but you can return to buying cartridges from your preferred retailer.
If you need further clarification or assistance with anything, I recommend that you contact us directly at +1 800-474-6836. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace an older hp that started to lose connectivity constantly. This printer is perfect for my needs.
I would recommend this to a friendHP printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect printer for what my fiancée and I need! Have yet to buy ink for it, so we will see how that process goes and how costly it will be.
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is perfect for any space We have this set up on our phones computers and laptop.you can definitely print from any where is the house.
I would recommend this to a friendHP Printer-Envy 6055e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP Envy 6055e printer was returned after 13 months with internal hardware issues.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not so wireless after all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this printer for sole purpose of being wireless but as soon as it went to sleep it wouldn't wake up on it's own when I wanted to use it unless I unplugged it. I returned this printer after 5 days
No, I would not recommend this to a friend