Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
defective printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work with my All in one HP computer. Had to return it for another printer , I bought an Epson xp4200 which worked very well.
No, I would not recommend this to a friendprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was very fast and received in good shape. I had no problem with the setup and hooked to the wifi with no problems
I would recommend this to a friendDON’T WASTE YOUR MONEY !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this difficult to operate, poor functioning garbage!
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer has been a nice addition to the home. Great connection if you like to print from your wireless device. No complaints
I would recommend this to a friendJunk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. It barely works, I always have to unplug then plug back in for it to work...... sometimes. I'd.love to take a bat to it and smash it like in the movie "Office Space"
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed poorly. Your exasperation comes as no surprise, considering you’ve dealt with repeated resetting and continued unreliability. I want to help you get the device working properly, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity, which I suspect might play a role in what you describe. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187510
If performance does not improve to your satisfaction, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Don’t Do It!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always down. It has a million different flashing light combinations to tell you what the problem is.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Charley.
I’m sorry you’ve encountered such frequent difficulty with your printer. I can’t tell from your brief review what specific roadblocks you face, but I want to help you have a better experience with the device, so I’ll direct you to some resources aimed at reaching that end.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187510
If you need further assistance with anything, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Great Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer!! Would recommend it was easy to set up the wifi and find myself printing lots from my phone. Just love it!!
I would recommend this to a friend- Cons mentioned:Connectivity
Worst Printer Ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer only lasted less than a year. The printer keeps disconnecting from my computer all the time. I contacted HP Support several times and got no help. HP blamed my network for the issues, and they refused to switch out the printer for a different one. The agents keep telling me that my printer is out of warranty, even though I contacted HP before the warranty expired.
No, I would not recommend this to a friend Great printer for home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the printer to help my kids print school work and other things during the pandemic. It was easy to hook up and works great.
I would recommend this to a friendGood replacement for my older HP.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well....we found a limited printer selection because of the corona issue. We wanted black, but only white was available.
I would recommend this to a friendit's good, i like it. it does what is supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's good, i like it. it does what is supposed to do. if you're looking for this type of product, this is the one to get.
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing! I’ve been enjoyin being able to print from my computer laptop iPads and cellphones! Easy setup with HP smart app
I would recommend this to a friendRidiculous setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is actually very nice and good quality printing BUT -- the setup was ridiculous. I have been setting up printers for years but this was not easy. Maybe that was because I wanted to do it by way and not HP's way.
I would recommend this to a friendGreat Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and fast to setup like the differant colors when setting up and white light stays on all the time looks awesome!!
I would recommend this to a friendHP is my brand…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and useful for home office. It’s a little bit louder than my previous one but works well.
I would recommend this to a friendTerrible Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this printer. I have only had it for about 6 months and it’s always having issues.
No, I would not recommend this to a friendHPENVY6055
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very compact unit but has many excellent features. Had it for about a year and very reliable.
I would recommend this to a friendGreat printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Just what I was looking for. Needed a little help setting up with USB port as opposed to Wifi, but great printer.
I would recommend this to a friendPurchase and installation of new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering and shipping very easy and fast. The installation onto the network was simple. So far very pleased with this purchase.
I would recommend this to a friendGood price foe a replacement printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old HP printer with this one. The only problem is I’m replacing HP printers about every three years.
I would recommend this to a friend