Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is great the service I received was excellent and best buy is number 1 in my book.
I would recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my printer and I need to order more toner.
I would recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product a lot more advanced than other products around the same price!
I would recommend this to a friendPrinter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer it’s very good , I use instant ink with it I highly recommend
I would recommend this to a friendEasy and simple printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great for our eLearning! It is easy to use and provides quality prints.
I would recommend this to a friendHp printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good printer it has a pretty annoying set i wish it was simpler
I would recommend this to a friendThis is crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. I went to buy a printer that did not need a network to print…..this is useless… I want to return it….but the time is up to do that…..just crap.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’re not satisfied with your printer’s functionality. It’s no surprise that you’re confounded here, considering you bought a printer that has features different that what you want and you’re past the retailer’s return period. I want to help you get the most from your device, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also learn more about your printer and all its functions by accessing user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, connectivity, cartridge installation and print quality. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
It works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works! Literally all I care about after years of printers that just stop working
I would recommend this to a friendPrinter wizard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer can do everything. I'm really impressed with all the things it can do.
I would recommend this to a friendprinter ink
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good product keeps your ink cold and anything you need to print
I would recommend this to a friendCould not connect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been good if I could connect to the internet. It was not set up to connect to it. I had to return it. Before you buy, make sure you can connect.
No, I would not recommend this to a friendTrash Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of crap! Literally I have not been able to use this thing at all! HP you fail MISERABLY with this printer! ABSOLUTE TRASH!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty with your printer. I can certainly understand your frustration after buying a new device and being unable to get it working. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the device operating to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties as well as cartridge installation and print quality. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t load the ink cartridges and neither could the technicians at the store.
No, I would not recommend this to a friendTerrible printer/scanner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is horrible in every way. Need it to scan, it has issues. Need it to print reliably, good luck. I don’t recommend this at all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jay.
I’m sorry you’ve encountered such difficulty with your printer. It’s easy to understand why a lack of reliable scanning and printing would be a poor start to ownership. I want to help you get the device working to your satisfaction. I hope the resources below will help you reach that end.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity – which I suspect might play a role in the printing issue. Regardless, on the same page, you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also gain useful information from a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section. Find that here:
- support.hp.com/us-en/document/ish_2275901-2074064-16
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
- support.hp.com/us-en/product/model/2100187510
If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good printer. Just a bit small space for # of papers. Overall great device.
I would recommend this to a friendHP Envy Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no instructions on how to put ink cartridges in and that would have been helpful. Also there were no instructions for anything, I am old and I like paper instructions
I would recommend this to a friendHp is good (sometimes)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as promised. Go did it again although I returned another type of printer a week earlier.
I would recommend this to a friendGreat printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints with this printer, great accessibility with smart phone.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a great buy works fantastic just what i needed and a super great price.
I would recommend this to a friendGood deal and world well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much but would have appreciated directions. Dislike having to download a manual.
I would recommend this to a friend