Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked but for 8.1 windows I had to download something so it worked
I would recommend this to a friendQuick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was quick and easy and I would reccomend Best Buy to my friends.
I would recommend this to a friendThe Boss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints,serves my needs very well for simple home use.
I would recommend this to a friendYes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been great and is exactly what I have been looking for
I would recommend this to a friendGreat purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Works perfectly. Bluetooth connection excellent.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Must have. Saves you so much stress because of wireless
I would recommend this to a friendReliable printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. I like I can scan to print from cell.
I would recommend this to a friendGood price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good a little bit noisy, small good price I recommend this
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, good color quality, good for house work
I would recommend this to a friendNice for home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple but exactly what i needed. Wireless works great too.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable printer. Always works well. Would definitely buy again
I would recommend this to a friendexcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the product and I received it very quickly
I would recommend this to a friendPrinter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Highly recommend. Always works online.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing good quality recommended and good price easy to use
I would recommend this to a friendGreat printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer…love using it for my home project.
I would recommend this to a friendVery Handy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy to work from 2 computers with no cables running between them .
I would recommend this to a friendNot a good printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work very long. I would not recommend this product
No, I would not recommend this to a friendPrintless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of information about how to set up and use the printer is stunning. The ink cartridges that come with the printer run out in no time. Replacement color cartridges are nowhere to be found. I bought the printer on 12/8 to print documents I need to submit with a mortgage application. I ran out of color ink the same day, bought a replacement black cartridge on 12/11, but have to wait until 12/15 for a color cartridge to arrive in the mail. There now seems to be some kind of disconnect between my computer and the printer and the online chat help has been of no help. And I still don't understand the cartridge replacement system. Is HP charging me per page for each page I print after I've printed 15 pages?
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has caused you such inconvenience. It’s easy to understand why issues with setup, instructional materials, ink depletion and lack of adequate support would be tremendously frustrating. With that in mind, I’ll suggest a resource I hope will help.
I can’t tell from your review what has caused the problems you describe or whether they’re related, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying printing from home now since my purchase.
I would recommend this to a friendPrinter E1 Error makes it unusable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an E1 error on my printer that I cannot resolve. The printer doesn’t work b
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Tom.
I’m sorry to learn that your printer is not working like it should. I can certainly understand why seeing an error message on a new device and being unable to clear it or use the printer would be quite a shock. I want to help you resolve this situation, so I’ll direct you to a resource and some information I hope will make that happen.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support