Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer, I use it everyday...
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only takes two ink cartridges and they are affordable.
I would recommend this to a friendGreat printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale. Great for kids during this pandemic.
I would recommend this to a friendHp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has an email! Wifi signal 5/5! Inkjet does it all!
I would recommend this to a friend- Cons mentioned:Connectivity
Not reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone and computer can’t operate printer consistently though all are on same WiFi connection.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not maintained a reliable wireless connection. It’s easy to understand why inconsistent connections with your phone and computer would be puzzling and eventually frustrating, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Coffee cups not svat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item: Dunkin’ coffee was not available at two different stores at two different visits. I am not happy
No, I would not recommend this to a friendGreat printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice sleek printer to use at home for work.
I would recommend this to a friendI like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, and an upgrade from the previous version
I would recommend this to a friendReturned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to set up, it stalled during set up, returned item without any problems
No, I would not recommend this to a friendEasily out of order
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Only after 2 months with less than 100 papers and then it is not working…
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Samuel.
I’m sorry that your printer stopped working after you’d had it only two months and printed fewer than 100 pages with it. I can wholly understand why this would be quite an unwelcome surprise. I want to help you out of this dilemma. I hope the resource and information below reaches that goal.
I can’t tell from your review what issue your printer faces or why it has stopped working. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Does not print Apple photos shot in portrait mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for Instant Ink. Everything was working well until I tried to print a picture shot on an iPhone in portrait mode. The printer completely froze. After a few factory resets and a few frustrating hours, I tried to print a normal picture. It worked fine. Then tried to print the picture shot in portrait mode and it would not work. I’m not sure if it’s the printer or the Instant Ink service. Regardless, what a waste of time!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to print photos shot in portrait mode in iOS. It’s easy to see why this would be frustrating, especially considering the time and effort you put into remedying the problem. With that in mind, I’ll offer a resource I hope will help.
I can’t tell from your review why your printer won’t print this type of shot, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
cannon printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. In the beginning, I was challenged as I did not realize that the on off button was on the BACK of the machine.
I would recommend this to a friendGreat for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandson for college. Works great.
I would recommend this to a friend- Cons mentioned:Connectivity
Don’t do it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started having issues within the first month. Printer would freeze require me to unplug it to get it to work again. Now it won’t connect to my computer even though everything says it’s ready to print. Has said multiple times that the paper was low and needed attention when there was paper in it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Alicia.
I’m sorry to learn that your printer has performed poorly. I can certainly understand why connectivity problems and a contradictory low-on-paper message would be tremendously frustrating, especially during the first month of ownership. I want to help you resolve this situation, so I’ll direct you to some resources designed to make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You might also find useful information in a troubleshooting guide for printers that display an out-of-paper error and do not pick up paper. I know that doesn’t precisely fit the description of your problem, but you might find some insight nonetheless. Find that guide here:
- support.hp.com/us-en/document/c00786157
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
mixed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product but there was no owner's manual. It comes with many features but I don't know how to use them
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good device and high technology to connect the device
I would recommend this to a friendEnvy 6055
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it’s WiFi. Super sleek and easy setup.
I would recommend this to a friendEasy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to work with. I like the way it works.
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do and it wasn’t too expensive
I would recommend this to a friendNothing special
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a printer does, I have purchased less expensive printers that do the same thing, also prints a bit slower then my last one.
No, I would not recommend this to a friend