Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Giving up on HP printers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printed fine, but was not able to get it to scan. Contacted and talked to HP support for quite a while and still the only scanned output (printed or sent to email) was a completely black page. HP support told us just to return the item because they could not help us any further. This is our second HP to not work correctly (connected to a 2020 iMac) - so we give up on HP and will try an Epson next.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank u for this item it was and is very much needed
I would recommend this to a friendAffordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable Price and Great Product to have at Home.
I would recommend this to a friendPrinter white
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very practical but you have to buy toner very often. So if you need to print a lot. I don’t recommend you this
No, I would not recommend this to a friendWouldn’t make it through setup and needs iOS 13 ph
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work right out of the box. HP said there is nothing to do to possibly fix it. Customer service and technical support didn’t even know there own codes or how to operate their own product. Told me that Instriction to fit the problem that took me in circles. Never once did they consider it was broken right out of the box. Still figuring who is going to replace it. Best Buy or HP. It’s a hot mess over a 129.00 printer that could not make it through the setup mode. Said it came with ink, but it’s only a starter cartridge with 1/4 ink in it. The description never said it had to be ran with a smart phone with iOS over 13. Holds very little paper and very cheap feeling. Never said even to make a copy you have to have your new smartphone present. All operating computers and phones has to be registered to the printer. Only good for one or two people to use.
No, I would not recommend this to a friendMediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.50/50 if it will be connected when you try to print; if it isn’t connected expect to spend some time trouble shooting
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this over the phone. Did not realize it was so lacking in features. I doesn't even have an on/off switch.
No, I would not recommend this to a friendAll in One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty but, I am having a hard time to get this linked up to my laptop.
No, I would not recommend this to a friendrough start but doing better a month later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some probs setting up, but HP tech came through in the end. now seems okay, just wish it had been simpler out of the box.
I would recommend this to a friendMeh…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer. Digital icons is hard to read rather than preferred physical buttons and touch LCD screen.
No, I would not recommend this to a friendGot a defected one. We'll see how it is replaced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a printer with a known defect. The printer tray won't verify it's closed. Just got it brand new and I can't print anything. I'm able to get a replacement. I hope it works this time but frustrating because needed the printer for a specific deadline. It's meh. Kind of wish wifi printers weren't as faulty and hard to operate as the older ones that were just basic and plugged in just in general.
No, I would not recommend this to a friendHP - ENVY 6055e is garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought this printer because it was all they had left on the shelf. Now I know why.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've encountered difficulty with your printer. Your review is brief, and I can’t tell what specific roadblocks you’ve hit or what features leave you wanting more. Nonetheless, I’ll offer what I hope are some helpful suggestions to help you get the most from the device.
First, to learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial – if you still need it – as well as user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it was fine but not what i was looking. They did not hav3 in stock so i could not see it.
I would recommend this to a friendNot ChromeOS compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is advertised as being compatible with the chromeOS, but it is not in this life.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you encountered difficulty setting up your printer with a device using the Chrome operating system. I can certainly understand why that would be a jarring surprise. I want to help you get the printer installed and working properly, so I’ll provide some resources aimed at reaching that end.
First, I recommend you follow the steps outlined in a guide on our support site to setting up HP printers with Chromebooks. It also has an FAQ that you might find useful. Find that document here:
- support.hp.com/us-en/document/ish_2059279-1992970-16
If you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Lots of connection problems - multiple HP Printers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years, I have probably purchased 10 (or more) HP Inkjet printers - including those for my kids in school. Lately, with the units relying more and more on Wi-Fi, I noted that there were "maintaining" Wi-Fi connection problems. Annoying but tolerable. When my 7155 stopped working after 3 years, I purchased the 6055, which has no control panel and displays colors for the various states of operation. Almost everytime I went to use it, the connection was "gone". I had a very strong WiFi signal with no problems with any other connections in my home. Late this summer, we switched to fiber and installed a mesh system. The 6055 performance did not improve. All the phones, Google Home, Lutron and Roku units were rock-solid on the new, fast system. I bought a Canon Inkjet, set it up, connected right away and answers the bell every time I ask. Lots of heartache if you purchase HP. I regret my purchase of the 6055 and am hesitant to give it away, even though it's only 8 months old.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly regarding connectivity. It’s no surprise that you’re tremendously disappointed, considering you’ve had better luck with many other HP printers and none of your other wireless devices has given you trouble. I want to help you remedy this problem, so I’ll guide you to some resources and information I hope will accomplish that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not a great printer after all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the printer until the paper jam. We could not use the printer afterwards and returned it using our protection plan and choice another printer and now we are ecstatic about it. Like much more that this one.
No, I would not recommend this to a friendHP envy 6055
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to connect by USB cable since not a touchscreen. Does not go to sleep. Have to turn on and off each time.
No, I would not recommend this to a friendIt’s not bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay printer not ideal for heavy printing if that’s what you’re using it for I’d recommend a higher end one.
No, I would not recommend this to a friendPass on this one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was a lot of trouble. Always gives an error of "out of Paper" even though it has a full tray. If you uninstall it and reinstall it, there is a temporary fix, but its not worth the trouble. Unfortunately, after only a year of very minimal use, I am looking to replace it. Would not recommend!
No, I would not recommend this to a friendbroken after few uses
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased one year ago, only used for few times, broken now.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has stopped working. Your frustration comes as no surprise here, considering you’d used the device only a handful of times. I want to help you out of this dilemma, so I’ll provide some information and resources that I hope will make that happen.
I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support