Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my business, and has worked great. The setup process was smooth. I love that you can copy and print easily.
I would recommend this to a friend- Cons mentioned:Connectivity
AVOID AT ALL COSTS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer refuses to connect to my wireless internet. I cannot simply just print something off because it will always disconnect to the internet. I'm always having issues with it and the printing isnt that good of a job. I dont print much but its not that good quality. I would recommend something else. NOT HP
No, I would not recommend this to a friend Great Home Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Envy 6055e works great. Print quality is good; does everything I need like scanning, double side printing. I've always used the HP printers & have been pleased with them.
I would recommend this to a friend- Cons mentioned:Connectivity
The worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and probably the worst tech purchases I've made in a long time. Constantly disconnect from the internet and have spent hours on the phone with HP Support trying to get them back online; a nightmare. Reloading drivers, IP addresses, huge workarounds. This printer sucks and the HP APP is TERRIBLE. Spend your money on something else.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Not what I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very basic printer. I don't like the fact that you have to do everything from an app. There are no buttons on the actual printer for printing, scanning, etc. If my internet goes down, which it does too often, I can't use it. I also get a "printer not available" message a lot.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Mary.
I’m sorry that you’ve had such a poor start to owning your printer. I can wholly understand why software you find inconvenient, dissatisfaction with design and trouble with connectivity would be exasperating. I want to help you resolve the problems that you can, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline and wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
- support.hp.com/us-en/product/model/2100187510
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the quickest route to a resolution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Best printer ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent printer, service is very good. The best printer i have ever bought. This printer must be marked as best seller product.
I would recommend this to a friendGood printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but wish i can add longer paper for printing
I would recommend this to a friendHP Printers - Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the last HP device I own. It works, sometimes. Usually not. The toner is good for 10 pages at most. I bought one single pack of paper in 2021 that I am half way thru, but I have bought toner 4 times. The print quality is also terrible.
No, I would not recommend this to a friendPerfect fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. I love the color because it matches the desktop all in one I have now.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst printer ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I've ever owned! I've had nothing but problems with this. It won't stay connected to my network and it's one error after another. HP Smart is just as horrible. It won't recognize there is a problem. With no screen on the unit, it's anyone's guess as to what the problem is. Buyer beware is all l can advise
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Its more of a rental than a purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is easy to setup and use. Has its own app for your phone and computer, with easy to use user interface. The problem is that you cant use the printer without a monthly subscription. I didnt catch on until after the trial was over that the printer was a glorified paper storage.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and feedback. While I’m glad your printer was easy to set up and has been easy to use, I’m sorry to learn that you’ve received unsettling information about the Instant Ink printing plan. I want to help you understand more about the offer associated with your purchase and have a better experience going forward.
First, you’re correct that after the six-month free period ends, you’re automatically enrolled in Instant Ink. However, this is voluntary, and you’re free to cancel whenever you want.
If you need further assistance with this matter or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Royal pain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job when it wants to, just never know when that is. often states printing complete when there is nothing there. sometimes by turning it off and on it will be okay for a while. On 12/26/2021 it decided to stop entirely. Tried online solutions but so far nothing. have smart friend coming tomorrow to help before I go to drastic solutions.
No, I would not recommend this to a friendDO NOT BUY!!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY I had to buy this printer for school and i have ran into issue after issue. You HAVE to be subscribed to their Instant Ink to use your printer and if you unsubscribe you are unable to use the ink that they send you when you get signed up with the printer. The UI for finding anything is absolute *BUTT* and it is so hard to find any answers to your questions. I printed a lot of papers for school and was charged $60 for just using the printer for its intended use. DO NOT BUY THIS PRINTER!!!!!!!!!!!! Get literally any other brand. HP SUCKS!!!!! The only way to use the printer without the subscription is to buy the ink separately from the instant ink completely. I hate this printer but I'm too poor to trash it and buy another.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
wish i had not bought hp envy 6055e.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am disapointed in the quality of this printer.if not used everydayit goes offline and it is a pain in the butt to get it to print .i have had to uninstall it twice then reinstal it to get it to work.previous hp printers have been trouble free until they die.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has gone offline when you’ve not used it every day. Your regret in purchasing the device is no surprise, considering you’ve uninstalled and reinstalled it twice. I want to help you have a more reliable experience, so I’ll provide some resources aimed at reaching that end.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including printer-offline difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Happy Camper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well since Chapman from your Geek Squad installed and instructed me on how to use. His help was way above the regular installation. I am WAY ABOVE being a happy customer
I would recommend this to a friendLub, lub, lub. I mean, Love, love, love!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, an app sets this up! And if you are still at a loss, HP's customer service will assist you. Plus, with this order, you will receive via mail one black and one colored ink each for 6 months.
I would recommend this to a friendTrying to make peace with this printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am TRYING to make peace with this printer, but it's not making it easy. My old HP stopped working after many years, so I replaced it with this Envy. It printed intermittently until I put a cord on it to connect it to my computer; and it continued to print intermittently. More recently it's been behaving itself. I often have to unplug it to get it to work, or stop doing something. Just now it started blinking orange at me, but stopped after I unplugged it AGAIN! Can I recommend it? I don't know. If it starts to behave more consistently, maybe...
No, I would not recommend this to a friendDecent printer, but missing some features.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent printer. I like the HP “Instant Ink” feature. But this printer has no means of enlarging or reducing the size of photos, nor any way to intensify, or reduce their intensity of the print. I’m very disappointed in that. I basically blame myself for not reading the specifications of the item before buying.
No, I would not recommend this to a friendnew printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the light did not stay on all the time. Would like more space underneath drawer so things could be on the desk and not have to be moved when making copies or adding more paper to printer. Would like to be able to enlarge print to be easier to read copies.
No, I would not recommend this to a friendHP-ENVY 6055e Wireless Inkjet Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed new simple printer and this HP-ENVY 6055e seems to fill the bill.
I would recommend this to a friend