Customer Ratings & Reviews
- Model:
- 5SE45A#1BH/5SE45A#A2L
- SKU:
- 6404827
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. I would definitely recommend this to someone.
I would recommend this to a friend Mr. Jesse Whitaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble with a previous printer interacting with my iMac computer and the salesperson assured me that this printer would be compatible, and it was!
I would recommend this to a friend- Pros mentioned:Ease of use
Color copies.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are outstanding. Love the ease of operation.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very pleased with this printer. Set up was simple, no issues whatsoever. Printer performs very well for color and black and white printing and photos are good as well. Only real issue is the print rate is a little slow, but, for the price, I can wait a minute or two longer.
I would recommend this to a friend - Pros mentioned:Price
Worker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job for what I need. Price was very reasonable.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very useful printer. It works perfectly and is easy to work with it
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and easy to use. No problems to set up and starting using immediately.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use I’ll recommend this printer to any one who need a printer ASAP !
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer. Very easy to set up and print my first page no problem.
I would recommend this to a friend - Pros mentioned:Print quality
printer copier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it need to do. print, and copy. from my computer .
I would recommend this to a friend - Pros mentioned:Price
great customer service, organized process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had low expectations, i had never ordered from Best Buy on line before, i usually order from Amazon which was out of stock of everything, i needed a printer quick. I googled, Best Buy had what i wanted and good price. i was able to find it online easily. They had different options for shipping and delivery. Everything went smooth except i created a problem by ordering as a guest and the order got messed up problem with ApplePay on my phone, so because i ordered as a guest it was hard to straighten out. i created an account and then ordered again, all smooth, but the other problem was status unclear. It was super easy to reach BestBuy support on the phone, i had 2 or 3 calls with them, they were supportive and their help led to a solution. The order/s were on time (i had an extra order due to the first failed order as guest) and i got my printer, the other one was held at the store and then shipped back. Very good experience, all phone agents i talked to made it excellent.
I would recommend this to a friend Great, inexpensive printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, its very quiet and doesnt waste too much ink
I would recommend this to a friendPicky Printer or impatience operator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer gets picky as to which document that it wants to print. I have to get my granddaughter to help me get a document to print once it stops. My patience is growing thin with this printer. I plan on getting another printer to replace this one. The price was ok but i just cannot get it to function properly. The problem really maybe just me, the operator.
No, I would not recommend this to a friend- Pros mentioned:Print quality
HP wireless printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer serves me well for what I need. It prints well and I am happy with it.
I would recommend this to a friend - Cons mentioned:Connectivity
hate envy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After downloading and studying 60 plus pages of the Envy 6055 manual I found online, the printer is starting to work. The plug in back of the print keeps falling out. I only bought Envy because it was the only hp printer left in the store. All I wanted was a simple hp printer like ones I've used for years, but this envy is far from simple with all its different color lights and buttons that one has to be familiar with and learn to trouble shoot if they don't perform right. No more hps for me.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve had such a difficult experience with your printer. It’s no surprise that you’re at your wit’s end, considering you found your previous HP printers easier to use and the power cord in this unit won’t stay attached to its port. I want to help you resolve this situation, so I’ll direct you to a resource and some information aimed at making that happen.
The power cord problem you describe concerns me most, and I believe it deserves further investigation. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Size
Frustrating!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me 2 weeks to find someone from Best Buy who could guide me through the installation process. Even so I have NO instructions! It is not as easy to use as my Brother printer that had instructions on the box as well as a separate manual! There is NO screen and it was not obvious where to put the paper, ink cartridges or even where the on and off switch was located! The salesperson told me that no installation was required, just plug it in! She obviously knew nothing about this particular printer. However, it is small and fits easily on my desk.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Nice Hp Inkjet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product and so far it’s working great. It was also easy to Set.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality, easy set up. Printing quality has been satisfactory so far both b/w and color. Only issue was while connecting through phone initially, even though the printer identified the WiFi connection but was not able to connect. Had to connect through the computer.
I would recommend this to a friend - Cons mentioned:Connectivity
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connot get it connected wireless. Have tried multiple times. Very difficult to use.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Works great prints fast and very crisp.
I would recommend this to a friend
