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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5561 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,561 reviews
  • Rated 5 out of 5 stars

    Wireless Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It just didn't work within an university dorm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hp envy 6055e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. It appears a little slow. It took about an hour and a half to set up. even with It help from hp hp help very patient while working through browser options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it doesn’t let me print and it also glitches a lot but it’s not a horrible printer it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We nice printer, easy to set up and prints beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good size. Nice product Operates great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 6055E printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to use. We also enjoy the scanner option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth has a mind of its own. Sometimes it works great then sometimes you have no idea why it won’t connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart style, ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart style, easy to use, low ink cost all make this copier a winner for home. Backed up with HP support and price, this is a great printer. Best Buy is very competitive and curbside service proved to be an added plus. Had a bigger HP computer that finally died out and knew I had to go back to HP after years of service.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    WORST PRINTER EVER!!!!!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRINTER EVER!!!!!!!! UNUSABLE!!! I am going to try to return this after almost a year as every single time I go to use it I have to UNPLUG IT - RESTART MY COMPUTER - SEE IF IT CONNECTS - IF NOT - CALL A PHONE NUMBER IN INDIA - TALK WITH REPS FOR A HALF HOUR to an hour - determine which color of light means what - and THEN - AND THEN - I might get to print something..... And this is a SMART PRINTER?? NEVER buying an HP again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless frustrating piece of junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in September. Used lightly, not even weekly, never moved from printer stand. Signed up for "Instant Ink" to make sure there were no "counterfeit ink cartridge" problems. By January, this printer suddenly could not print, scan, photocopy, or even generate a status report. I have now spent WEEKS troubleshooting, using the vicious cycle of supposed online support, looking for help on YouTube, BestBuy won't help b/c it's HP's problem since it is still under warranty, but there's no way to contact a live person or get any help at all from HP... I am SO SO SO FRUSTRATED!!! It's now Feb and still no end in sight to this problem. Will NEVER BUT HP AGAIN... spreading the word at work and on Social Media... If you don't want endless frustration and worthless fake warranty with no means of resolution, don't buy HP!!!! Next stop is BBB.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Michelle.

      I’m sorry that your printer stopped working, and that you’ve not received the support you need. Your extensive efforts researching and troubleshooting the problems you face without success sounds frustrating indeed. I want to help you out of this dilemma. I hope the resources I’ve listed below serve that end.

      I can’t tell from your review what’s causing the problems you describe. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Reliable brand that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers have proven to be reliable. The cost of ink is over priced but happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    use this @ home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. performs well. will recomend for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very Easy to setup . Ease of operation and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use and the copies are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Scan, prints, etc.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scan, prints, etc. Easy set up. Bought this for a tech-challenged users home office and they were able to use if perfectly fine.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a bit difficult to move from place to place. If you connect it to one wireless network you will have to factory reset it to connect it to a different network.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told i could print from my phone and i can't unless i download an app even then i couldn't do it but puberty it works great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Goes offline for no reason…

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to buy a lower end printer since we are empty nesters…. This was a huge mistake. First, be careful with the free ink program. We cancelled since we do not print much and learned for the first time, after talking with tech support, that the cartridges in the free ink program will no longer work…. That’s right, I ended up going to Wal Mart and bought inexpensive cartridges. Secondly, it went offline twice and had to contact customer support again. Calls were both over 45 minutes and the fixes were different. I pulled it from the last support tech that this low end model can be controlled on from the lousy app on the desktop since it doesn’t have a built is screen. I may junk the thing after 10 months…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graduation gift for my daughter who’s going off to college this fall. She love’s the easy connection via WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small printer for home. Quiet and efficient .

    I would recommend this to a friend