Customer Ratings & Reviews
- Model:
- Envy 6055e/223N1A#B1H
- SKU:
- 6454281
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. It has a lot of great features. I would highly recommend it.
I would recommend this to a friendWorked, then broke after a few months.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I have mixed emotions about this little printer. The good news is that when I finally got it running it worked fine. However, setting it up and understanding the flashing blinking scanning lights was a bit daunting. Then the printer only lasted for a few months. Suddenly, it stopped printing. Only faded yellow ink came out for prints. Because they don’t make it anymore, I don’t know what is going to happen now because it is still under warranty.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working properly after you’d had it only a few months. I can certainly understand why this would be an unwelcome surprise, considering you had a difficult setup process and then experienced usability issues. I want to help you resolve this situation, so I’ll provide a resource and some information designed to do just that.
I can’t tell from your review why the printer started producing prints of such poor quality. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic in some areas, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Easy and simple printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great for our eLearning! It is easy to use and provides quality prints.
I would recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product a lot more advanced than other products around the same price!
I would recommend this to a friendPrinter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer it’s very good , I use instant ink with it I highly recommend
I would recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my printer and I need to order more toner.
I would recommend this to a friendPrinter wizard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer can do everything. I'm really impressed with all the things it can do.
I would recommend this to a friendIt works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works! Literally all I care about after years of printers that just stop working
I would recommend this to a friendHp printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good printer it has a pretty annoying set i wish it was simpler
I would recommend this to a friendThis is crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. I went to buy a printer that did not need a network to print…..this is useless… I want to return it….but the time is up to do that…..just crap.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’re not satisfied with your printer’s functionality. It’s no surprise that you’re confounded here, considering you bought a printer that has features different that what you want and you’re past the retailer’s return period. I want to help you get the most from your device, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also learn more about your printer and all its functions by accessing user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, connectivity, cartridge installation and print quality. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
printer ink
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good product keeps your ink cold and anything you need to print
I would recommend this to a friendCould not connect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been good if I could connect to the internet. It was not set up to connect to it. I had to return it. Before you buy, make sure you can connect.
No, I would not recommend this to a friendHp is good (sometimes)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as promised. Go did it again although I returned another type of printer a week earlier.
I would recommend this to a friendGood printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good printer. Just a bit small space for # of papers. Overall great device.
I would recommend this to a friendHP Envy Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no instructions on how to put ink cartridges in and that would have been helpful. Also there were no instructions for anything, I am old and I like paper instructions
I would recommend this to a friendTrash Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of crap! Literally I have not been able to use this thing at all! HP you fail MISERABLY with this printer! ABSOLUTE TRASH!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty with your printer. I can certainly understand your frustration after buying a new device and being unable to get it working. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the device operating to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187510
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties as well as cartridge installation and print quality. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good deal and world well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much but would have appreciated directions. Dislike having to download a manual.
I would recommend this to a friendPrinter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is exactly what we needed. Something reliable to print projects from home.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a great buy works fantastic just what i needed and a super great price.
I would recommend this to a friend- Pros mentioned:Print quality
Both
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to make a review. Kicked out first time, probably due to poor reviews. Good product, just the wrong printer that they gave me.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you received a printer that was not the model you ordered. I can imagine how disappointing and disconcerting this must have been, so I want to make sure that I provide information to help you make it right.
First, I can’t say for sure what happened in your situation, but because you expected to receive the printer model that you ordered, I recommend you contact the seller to address this promptly. You can find the seller by scrolling to the bottom of the Best Buy website and clicking Orders & Returns.
You can always contact us for support whenever you need as well. We're always here and more than happy to help you. You can reach us via your preferred method at this link: hp.com/contactHP
I will also mention that HP printers have a one-year warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, you can use the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support