Customer Ratings & Reviews

good..............................................

Most of the time it got disconnected. There should be USB connector too.

Unfortunately could not select less than 1 star. Setting up a printer is a nightmare so could not use it to taste the quality. On top of that HP Smart app needs me to sign in to HP account to scan a document on my own printer. I simply don't like to create accounts for no reason. Scanning a document should not need me to sign in! NOT acceptable. I would never recommend such a product to anyone from a company which does not regard the privacy of customers.

The worst printer ever; always shows off line even though it is on line; requires complete reboot of computer, internet connections and printer to get anything to print; flashing buttons are not labeled so you need to check instructions each time to figure out what they are for; uses a system of flashing and solid color lighting to signal issues and again, need to consult instructions each time to figure out what it is trying to say. Totally ridiculous. i guess you get what you pay for.....

Excelente it’s very good I like vey much thank you

I don’t like the fact this is WiFi only. If WiFi is out, you can’t print anything. There’s no direct cord connection. Also the ink deal is ridiculous too.

Unclear operation. Software poor. I would not buy this again.

worthless, will not connect to Spectrum routers. 6 days o phone, remote sessions, cell phone. Hp says must use USB, HP printer do not connect to spectrum routers. Thus Days, countless hours, paper, ink, printer requires HP+ thus must connect to Spectrum home router so no free ink etc. Spectrum is also useless- FCC complaint filed.

The printer has been a constant source of frustration, disconnecting from the Wi-Fi on a daily basis. Attempts to seek assistance from HP proved unhelpful, and reaching out to Best Buy yielded no better results. Overall, the experience has been extremely disappointing.

This printer sucks. It prints just fine works great. But you need to pay a subscription to use it. Which doesnt make sense if i wanted to pay i would just go to office dept

Very sorry to say this is the most disappointing HP printer we have ever had. Wireless connectivity is very finicky as is the simple task of just printing from our phones & laptops. This has made us totally reconsider using HP ever again. After using them exclusively for 20 years!

The printer and the associated app have had a lot of trouble connecting. I had to print the same color pictures more than once and was not able to get consistent quality with streaking. I only was able to print a few dozen sheets and had to replace both black and color cartridges TWICE ($15 each). Should have invested in a color laser printer.

Bought this when my HP Tango failed on me and this is a terrible printer. Every other day it stops working and of course it always seems to be when I need it for something important. I am giving up on HP, wish I didn’t miss the return window.

Super easy purchase and pick up. The set up and use of the printer isn't as easy as it should be, the reason for the 3 stars.

Printer has hesitate before printing. one issue or another.

Worst purchase ever. You need to install HP Smart and subscribe to the Instant Ink program for configuring and using this printer. If you unsubscribe it gets disconfigured. The set up process is terrible. It doesn’t have a screen and you have to read the status using the bottoms and the light changes. I really tried to keep it, but after many trials I bought another one and lost money for this putchase

Would not recommend. Poor quality, made cheap. Purchase a higher quality one and save yourself the headache.

Hate, hate this printer. Never works when you want it to. Have to download the HP smart app and i find nothing smart about it. Takes forever to get it going and for days it says cancelling screen and is stuck. Customer service isn't any help either. Had an older printer that didnt require the app. It worked great until it died. Maybe I will try a different brand. Not happy with HP. Also the light on it stays on all the time. Not really a problem, just annoying.

Would prefer buttons with word information instead of Just Icons

Worked for 2 months, now I get unknown errors every time I try to print. Completely shutting down & restarting everything is the only thing that seems to work. Get what you pay for I guess